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BMW of Allentown

Allentown, PA

4.9
2,303 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,303 reviews

October 21, 2022

The Team at Daniels BMW did a great job of working me through the trade process and certifying their car in very short. Well worth the four hour drive to upgrade our BMW. More

by Paul.Meredith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

BMW of Allentown responded

Paul, thank you so much for making the four-hour drive to come work with us here at Daniels BMW! We appreciate the kind feedback and hope you won't hesitate to reach out if we can be of service again in the future!

October 21, 2022

Took care of everything with pushing any add ons to my bill, even washed the vehicle and all More

by Goinfastmbob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

BMW of Allentown responded

Thank you for sharing your experience! We appreciate you visiting us here at Daniels BMW and hope to see you again next time!

October 20, 2022

Service representatives are excellent. Would like more availability of loaners and home pickup service. Office workers also very accommodating More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

BMW of Allentown responded

Thank you for the review and feedback. We appreciate your business and hope to see you again next time here at Daniels BMW!

October 20, 2022

Effortless experience Mohamed T. was very polite respectful, professional and attentive. hands on an We saw five cars online we were interested in seeing. He took the time to listen More

by prncttss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Tounkara
Oct 21, 2022 -

BMW of Allentown responded

Thank you for the wonderful review! We appreciate you trusting Daniels BMW with your purchase and are happy to hear that Mohamed provided you with excellent service throughout the process. Enjoy your vehicle and please don't hesitate to reach out if there's anything else we can do for you!

October 19, 2022

Wry positive experience from making the appointment to Robin’s f customer service. Everything went very smooth. Repairs explained and car was ready and clean on time! More

by khellebush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Oct 20, 2022 -

BMW of Allentown responded

We are ecstatic to hear that we could make the experience positive for you! Thank you for taking the time to leave the Daniels BMW team such a kind review!

October 18, 2022

Excellent buying experience. Brad Gerhart is the ultimate professional. Superior service. Ive purchased numerous vehicles over the years. This was by far the easiest and most ple More

by Rob Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

BMW of Allentown responded

Thank you for your review, Rob! We're so happy that Brad earned your 5-stars! We appreciate your visit and look forward to having you as a customer for life! -Daniels BMW

October 18, 2022

Great experience purchasing a used Mini Cooper. Matt Murphy was friendly and helpful. Matt answered many questions and made us feel comfortable in our purchase. Brian Amill in finance was very kind More

by J M Hepp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy and Brian Amill
Oct 19, 2022 -

BMW of Allentown responded

Thank you for sharing your review! We're so happy that Matt and Brian were essential to your new purchase! We hope you enjoy your new Mini Cooper! -Daniels BMW

October 16, 2022

Daniels did a great job. Scheduled quickly and in and out of the Service department quickly, Lisa who scheduled and manager this repair is very professional and competent. More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

BMW of Allentown responded

Thank you for the review and feedback, Cliff. We're happy to hear Lisa & the team took great care of you & your vehicle throughout this experience and we'll be sure to pass along these kind comments to them. Thanks for choosing Daniels BMW and please don't hesitate to reach out if we can be of service again in the future!

October 15, 2022

Vehicle was serviced in a very transparent and professional manner and I was impressed with the technology deployed by the service technician to point out to me the findings of his inspection More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer
Oct 17, 2022 -

BMW of Allentown responded

Hi Nick, thank you for sharing your 5-stars! We're so happy that we provided you with an excellent service visit! We look forward to seeing you next time at Daniels BMW!

October 14, 2022

Purchase of our electric Mini was an excellent experience. None of the staff were pushy, they allowed us to make our decision when we were ready. The staff we worked with were Matt Murphy and Cl More

by alan.smith1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy, Clint Peters
Oct 14, 2022 -

BMW of Allentown responded

Thank you for your review, Alan! We're so happy that Matt and Clint worked hard to find you a new BMW Mini Electric! We appreciate your 5-stars and look forward to seeing you at your first service visit!

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