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BMW of Allentown

Allentown, PA

4.9
2,298 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,298 reviews

September 11, 2021

the service was excellent ,had me back on the road asap, gave me a loaner and even delivered my car to me , very nice pleasant atmosphere and felt like they were glad i was there More

by my mini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
louis
Sep 13, 2021 -

BMW of Allentown responded

We were absolutely glad to have you visit us here at Daniels BMW! Thanks for stopping by and please don't hesitate to reach out if we can be of service to you again in the future!

September 11, 2021

Got my BMW here in 2015. All regularly scheduled maintenance has been done here. Never had a bad experience. Car is washed and vacuumed every time. More

by Davemgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

BMW of Allentown responded

Thank you! The entire Daniels BMW team is glad to have your confidence in us and continued support! We look forward to providing five-star care for many years to come!

September 10, 2021

I brought my car in for detailing; there were a few issues that needed to be fixed. The retailer did a fantastic job, and Robin was friendly, efficient, and helpful. More

by Wendykolev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Sep 13, 2021 -

BMW of Allentown responded

Thank you for your fantastic review! The Daniels BMW team appreciates you coming to work with Robin and are glad to see we made it a five-star experience!

September 09, 2021

Great service friendly knowledgeable clean Atmosphere respectful Prices are decent More

by jacona33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

BMW of Allentown responded

Thank you for the great review of Daniels BMW! We appreciate your feedback and hope to see you again next time!

September 09, 2021

Everyone was Very helpful and thorough!I appreciate the Everyone was Very helpful and thorough! I appreciate the ability to work while waiting for service. Daniels offers a quiet and relaxing area. Thank y More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

BMW of Allentown responded

It's our pleasure to serve you, Liz! Thank you for visiting us here at Daniels BMW - we hope to see you again next time!

September 08, 2021

The service department is top notch in customer service and reliability. They recommend what upcoming service is appropriate but it is left up to the customer. They are there to truly help the car owner. More

by Minipower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Sep 09, 2021 -

Minipower responded

Thank you

Sep 09, 2021 -

BMW of Allentown responded

We can't thank you enough for your review! We hope all of our customers feel this way when leaving our dealership! See you next time at Daniels BMW!

September 08, 2021

John Evans was very helpful and responsive. He asked what I was looking for and was able to find the vehicle I was looking for. More

by Bill D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

BMW of Allentown responded

Thank you for choosing Daniels BMW, Bill! We're so happy that John worked hard for you from start to finish! See you next time!

September 05, 2021

Recently purchased a 2022 Z4. Sales experience was very efficient and workable for both parties . Brad Gerhart was a pleasure to deal with and I would recommend him to anyone who wants a straight forward More

by TOM 4487
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Gerhart
Sep 07, 2021 -

BMW of Allentown responded

Thank you for the kind review and congratulations on your new Z4! We're so glad Brad and the team made the experience a smooth one for you and we hope we have the opportunity to work with you again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can do for you! - Daniels BMW

September 03, 2021

The staff was friendly and kind. I arrived after hours but staff was still inside and allowed me in to drop off paperwork. Car was washed with keys inside. More

by kavchjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Sep 03, 2021 -

BMW of Allentown responded

We're honored to receive your feedback! See you next time at Daniels BMW!

September 03, 2021

John was very helpful and very responsive. Everyone was so nice and my car buying experience was the best. I would definitely recommend this dealership! More

by makdmd97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

BMW of Allentown responded

We're so happy to hear this! Thank you for trusting John and the rest of the Daniels BMW team with your business. We hope you enjoy your new vehicle and look forward to seeing you again in the future!

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