Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Allentown
Allentown, PA
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,293 reviews
September 08, 2021
The service department is top notch in customer service and reliability. They recommend what upcoming service is appropriate but it is left up to the customer. They are there to truly help the car owner. and reliability. They recommend what upcoming service is appropriate but it is left up to the customer. They are there to truly help the car owner. More
by Minipower
Employees Worked With
Luis Rodriguez
September 08, 2021
John Evans was very helpful and responsive. He asked what I was looking for and was able to find the vehicle I was looking for. what I was looking for and was able to find the vehicle I was looking for. More
by Bill D
Employees Worked With
September 05, 2021
Recently purchased a 2022 Z4. Sales experience was very efficient and workable for both parties . Brad Gerhart was a pleasure to deal with and I would recommend him to anyone who wants a straight forward efficient and workable for both parties . Brad Gerhart was a pleasure to deal with and I would recommend him to anyone who wants a straight forward no nonsense sales experience More
by TOM 4487
Employees Worked With
Bradford Gerhart
September 03, 2021
The staff was friendly and kind. I arrived after hours but staff was still inside and allowed me in to drop off paperwork. Car was washed with keys inside. but staff was still inside and allowed me in to drop off paperwork. Car was washed with keys inside. More
by kavchjoe
Employees Worked With
Ryan Mertz
September 03, 2021
John was very helpful and very responsive. Everyone was so nice and my car buying experience was the best. I would definitely recommend this dealership! so nice and my car buying experience was the best. I would definitely recommend this dealership! More
by makdmd97
Employees Worked With
September 01, 2021
Loaner car was ready. Took me at my appointment time Explains what service I needed next also what service was performed today. Car was returned clean time Explains what service I needed next also what service was performed today. Car was returned clean More
by gretchenludders1234
Employees Worked With
Robin Cox
September 01, 2021
BMW is a very efficient organization and it is always a pleasure to take my car there.I generally work with Ethan Harrison who is always very helpful and pleasant. As far as I am concerned, it is the top d pleasure to take my car there.I generally work with Ethan Harrison who is always very helpful and pleasant. As far as I am concerned, it is the top dealership in the Lehigh Valley and Ethan is the best. More
by Robt
Employees Worked With
August 31, 2021
Excellent customer service. The environment was clean, friendly and safe. Service took a little longer than I anticipated but happy with the experience since it was my initial mini service. friendly and safe. Service took a little longer than I anticipated but happy with the experience since it was my initial mini service. More
by Bobraves
Employees Worked With
Robin Cox, Steve bishoff- 5 stars
August 30, 2021
Daniels BMW service department is spectacular. Ryan Mertztown, Ethan Harbison and the whole crew are true professionals. They are thoughtful, know their product, give great recommendations and are tra Mertztown, Ethan Harbison and the whole crew are true professionals. They are thoughtful, know their product, give great recommendations and are transparent. Highly recommend. More
by Frank
