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BMW of Ann Arbor

Ann Arbor, MI

4.6
370 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you. Why Choose Our Dealership? With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come. Inventory Offered Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match. Services Offered Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts. Head Over Today to Get Started Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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501 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 370 reviews

February 20, 2026

I read your ads on an old MacBook; only the left side of theses is visible in full screen mode. I wish you'd fix this. otherwise, my salesman is Darin, who's much more. no matter what my issue, he solves it More

by bugatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Leisure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Locks
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bandurand
Mar 09, 2026 -

BMW of Ann Arbor responded

We regret to hear about the ad issue and will work to fix it. Thank you for your positive feedback about Darin, John, and our service team. We truly value your business. We hope to serve you again in the future. Have a great day! - BMW of Ann Arbor

February 16, 2026

We have purchased three BMWs from this dealership and have always had wonderful customer service. Mo was a pleasure to work with, as per usual, and we would certainly recommend Mo and the team to friends More

by Danean Moran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad Beidoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Borg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

BMW of Ann Arbor responded

Hi Danean, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at BMW of Ann Arbor.

February 09, 2026

Dusty is a very kind and helpful representative to work with. He takes the time to explain the issues with my car and is quick to handle repairs in a timely fashion. The new set-up of the service are More

by emac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Leisure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

BMW of Ann Arbor responded

We're grateful for your feedback about Dusty and apologize for any inconvenience our service area might have caused. We’re working on improving this experience. Thanks for choosing BMW of Ann Arbor!

January 26, 2026

Professionalism in every step of the car buying experience. Great new facility backed by a great team. More

by Tim H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad Beidoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Borg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

BMW of Ann Arbor responded

Hi Tim, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at BMW of Ann Arbor.

January 05, 2026

Every aspect of the car research, buying, trade-in, financing, training and post purchase support were fabulous. More

by Marv.Adams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad Beidoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Borg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

BMW of Ann Arbor responded

Hi Marv, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at BMW of Ann Arbor.

December 19, 2025

The service agent Shawn is the absolute best. Honest, straightforward and efficient. I will come back because of his work More

by ghanaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Durham
Dec 22, 2025 -

BMW of Ann Arbor responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at BMW of Ann Arbor.

December 08, 2025

Nice selection and info. Somewhat cramped interior . The sales team Mo was excellent . I heard they’re changing locations in the future, which would be ideal to get a larger More

by msturm16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad Beidoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Borg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

BMW of Ann Arbor responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at BMW of Ann Arbor.

December 03, 2025

Great experience purchasing my M2; all online other than pickup; Beau Derek was very communicative which made everything easy More

by chip8872
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Derek
Dec 03, 2025 -

BMW of Ann Arbor responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at BMW of Ann Arbor.

December 02, 2025

Everything worked out great. Can't wait to see the new home when you move in. More

by gallagpj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad Beidoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Borg
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

BMW of Ann Arbor responded

Hi, Thank you for the 5-star rating. We hope to see you again here at BMW of Ann Arbor.

November 29, 2025

They are always in the look out for great customer service and ways to save money while doing excellent work every time . More

by adam.dioguardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Leisure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

BMW of Ann Arbor responded

Thank you for the review! We love to hear our team is always looking out for you here at BMW of Ann Arbor. See you next time!

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