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BMW of Ann Arbor
Ann Arbor, MI
380 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you.
Why Choose Our Dealership?
With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come.
Inventory Offered
Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match.
Services Offered
Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts.
Head Over Today to Get Started
Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 380 reviews
November 21, 2025
Great service, friendly staff. Got us in before our scheduled time! We did not receive a promised video of work done or a condition report that we have received from a previous dea Got us in before our scheduled time! We did not receive a promised video of work done or a condition report that we have received from a previous dealership. Also did not receive promised windshield wipers. More
by emduling
Employees Worked With
Neal Kotlarek
November 03, 2025
Come to Ann Arbor BMW! ! Customer service, technicians and the overall environment is superb! Thanks BMW of Ann Arbor! ! Customer service, technicians and the overall environment is superb! Thanks BMW of Ann Arbor! More
by churc1ml
Employees Worked With
Other Employees :
Dusty and Neal— always a pleasure to work with you both!
November 03, 2025
I had a great experience working with Alex on the purchase of a car. He was very knowledgable and communicative. I returned for a tutorial after taking ownership and he patiently walked me through t purchase of a car. He was very knowledgable and communicative. I returned for a tutorial after taking ownership and he patiently walked me through the various features of the car. It was a very positive experience, leaving me confident that future interactions will be positive as well. More
by annemari
Employees Worked With
October 10, 2025
Very comfortable working with all the staff I encountered during my visits to the dealership. The car was in immaculate condition and drives beautifully. during my visits to the dealership. The car was in immaculate condition and drives beautifully. More
by Jimmymac
October 09, 2025
The service team was very responsive and helpful with all my needs this time. Only reason they didn’t get 5 stars is because my visit before was horrible. So 1 good service doesn’t erase everything. I exp my needs this time. Only reason they didn’t get 5 stars is because my visit before was horrible. So 1 good service doesn’t erase everything. I expect good service every time. That doesn’t mean perfect and bend over back service. Service that is quick and they do their job. More
by akio_olving
October 08, 2025
Great customer care delivered by the team. Always looking out for the customer’s best interest. Always looking out for the customer’s best interest. More
by Stephenewing101
Employees Worked With
October 07, 2025
Love the professionalism, quality service, competitive pricing, quick service turnaround. Have enjoyed interacting with all service members! pricing, quick service turnaround. Have enjoyed interacting with all service members! More
by Marina
September 30, 2025
No hassle negotiations, easy ordering, full service leases. Most routine service is seamless. Occasionally difficult and delayed to obtain parts. Service communications need to improve. leases. Most routine service is seamless. Occasionally difficult and delayed to obtain parts. Service communications need to improve. More
by Tod Eberle
Employees Worked With
Other Employees :
Alex Upshur
September 30, 2025
Carol & Neal are awesome. Always a pleasure working with there service team! Thank You! I’ll be back! Always a pleasure working with there service team! Thank You! I’ll be back! More
by kris
