BMW of Austin

They took my vehicle and told me exactly what the issue was. They fixed the problem in a timely manner. I was very pleased with the results. was. They fixed the problem in a timely manner. I was very pleased with the results. More

The sales person, Matt, and the finance guy are forward to deal with. This is the third car I have bought from BMW of Austin. to deal with. This is the third car I have bought from BMW of Austin. More

Experience was great. They were accommodating, and explained the details in depth. This was a project car with my son, and they were very helpful. explained the details in depth. This was a project car with my son, and they were very helpful. More

My service advisor, Eric was awesome! I expected to wait, but when Eric realized the process would take much longer, he put me in a loaner or his own initiative. He texted me frequently to keep me apprised o but when Eric realized the process would take much longer, he put me in a loaner or his own initiative. He texted me frequently to keep me apprised of progress. And when I got the car, and there was a problem with the work (a windshield sticker had been put on inside-out), Eric personally carefully removed the fragile sticker and repositioned it correctly. Didn’t have to say a word. Awesome job! More

Kory was OUTSTANDING AND SO HELPFUL! Buying our vehicle from BMW OF AUSTIN was ABSOLUTELY AMAZING! The service we recite was BEYOND Perfect! Everything was so smooth and no hassle at all! His boss was unde from BMW OF AUSTIN was ABSOLUTELY AMAZING! The service we recite was BEYOND Perfect! Everything was so smooth and no hassle at all! His boss was understanding and We can’t THANK KORY ENOUGH FOR ALL HIS HELP! I WOULD highly recommend KORY to my friends, family, and anyone who needs a vehicle! Thanks Kory we GREATLY APPRECIATE YOU AND THE BMW FAMILY! Sincerely, CHRIS & ANITA More

My mini lease was ending and I really wanted to look into a BMW. Charlie Baze from BMW and Damon Whitmer from Mini took such great care in collaborating together to help me make that a realization. It was an a BMW. Charlie Baze from BMW and Damon Whitmer from Mini took such great care in collaborating together to help me make that a realization. It was an easy, enjoyable and seamless process. Charlie knew exactly what I wanted and while I was test driving he was actively searching for possible best fits. I highly recommend Charlie for your BMW purchasing / leasing needs and wants. More

Outstanding service and customer service. Eric is the total professional and has a definite passion for his job and the customer. Appreciate his assistance. James total professional and has a definite passion for his job and the customer. Appreciate his assistance. James More

Amazing customer service. Erica Garcia took her time to explain a few questions I had about a recall I had received (from carfax) not BMW of Austin. explain a few questions I had about a recall I had received (from carfax) not BMW of Austin. More

From the very beginning of the transaction to the end everything went very smooth. Everyone was helpful. They explained the electronic system of the car and its features everything went very smooth. Everyone was helpful. They explained the electronic system of the car and its features More

I would say they can improve attention to customer visit response. Also sales or general manager should once visit thanks buyers who spends 50k plus. response. Also sales or general manager should once visit thanks buyers who spends 50k plus. More