BMW of Barrington

Great Experience This is the first time I ever ordered a car. On top of that the car was coming from Germany. My salesperson Agnes Kozielec made the process easy! She This is the first time I ever ordered a car. On top of that the car was coming from Germany. My salesperson Agnes Kozielec made the process easy! She worked with me to make sure I got each option coded correctly then went over it with me. She also sent me the actual build sheet to confirm. I was able to track the cars progress on the BMW website but Agnes filled in the finer details and kept me posted on all important milestones. The delivery process was quick and efficient and the car is amazing. I think Agnes is my car salesperson for life now. More

Above and beyond! Andy went above and beyond and made it a great deal! Much appreciated. Chris also was helpful, thorough and pleasant to work with - we were very com Andy went above and beyond and made it a great deal! Much appreciated. Chris also was helpful, thorough and pleasant to work with - we were very comfortable with Chris. More

Amazing service We just bought a brand new 2017 Porsche Cayenne at this dealer ship, it was a smooth transaction, no hassle, all we got were great customer service an We just bought a brand new 2017 Porsche Cayenne at this dealer ship, it was a smooth transaction, no hassle, all we got were great customer service and friendly staff:) Brain Guzy and Chris Holloway were fantastic!!! Would love to recommend to friends without hesitation! More

Amazing! I love this dealership. Great cars, very clean, free Starbucks and most importantly, great customer service. Chris Holloway was super patient and info I love this dealership. Great cars, very clean, free Starbucks and most importantly, great customer service. Chris Holloway was super patient and informative and not pushy. Always buying my cars from here! More

Great customer service Agnes was great to work with purchased BMW X6. Very friendly and knowledgeable without any of the normal car dealer pressure I would recommend motor Agnes was great to work with purchased BMW X6. Very friendly and knowledgeable without any of the normal car dealer pressure I would recommend motorwerks to my friends More

You haven't experienced customer service like this before I reached out to Harry because my boyfriend had leased two cars with him before and all I can say is I'm glad I did. He went transcended all expectati I reached out to Harry because my boyfriend had leased two cars with him before and all I can say is I'm glad I did. He went transcended all expectations. When I mentioned I was interested in another brand that he wasn't as familiar with, he worked with the general manager at the other store to make sure I was taken care of, even though it would mean he would lose the sale. I ultimately went back to Harry because his deal was way better. Harry treated me with the utmost kindness, was extremely sociable, and was on top of the entire process. I've never met a sales person who genuinely cared about the customer as much as he did. He and Motor Werks really went above and beyond. Even the gentleman, Rashard, who explained all the various features my new car had, was extraordinary. He was personable, knowledgeable, charming, and had a great sense of humor. It was impressive to see that there are people, especially working in automotive, a place notorious for bad business practices , who have that genuine attitude and devotion to their clients that are still around. I will most certainly go back and recommend Harry, and those who I worked with to others. I was impressed. More

MW Stands for Motor Werks; not Mid-West! ;-) My family and I moved to the Chicago suburbs from the east coast a few months ago. Nearly every BMW and Mercedes I approached at a stop light in Chica My family and I moved to the Chicago suburbs from the east coast a few months ago. Nearly every BMW and Mercedes I approached at a stop light in Chicago-land had an "MW" sticker near the license plate. I told my wife that I knew Mid-Westerners were proud people, but to create their own MW sticker was simply amazing! Fast forward a couple of months when I got an itch to test drive a pre-owned BMW. All internet web searches and friend referrals took me back to....you guessed it...Motor Werks (capital M...capital W). It was only then when the neurons started to fire. Fortunately, I was alone when I discovered the truth so I could hide my embarrassment. Anyhow, it took me one visit to the Barrington location to determine I was purchasing a vehicle from this dealership. This was my first luxury car purchase and I didn't know what to expect. What I got was friendly and first class service from start to finish. Everyone had respect for my time, my decisions, and my money. It's only been a couple of weeks but I cant imagine ever going anywhere else for another vehicle. Sahil "Sean" Chokshi was super accommodating and knowledgeable. Managers Andy Shah and Chris Lima were supportive and visible on the floor making sure my experience (and everyone else's) was going well. Aldijana completed the finance process in record time with no hassle or headaches. This was seriously A+ from start to finish. Other than giving me the car for free, I cant think of a way to further improve upon my overall buying experience. Very well done folks and thank you for making this so easy. More

Top Notch Everyone worked hard to get me an approval. We were impressed with the service & the condition of a CPO car. My wife & I really enjoyed the experience Everyone worked hard to get me an approval. We were impressed with the service & the condition of a CPO car. My wife & I really enjoyed the experience & will be coming back in a few months to see Agnes, when we need another car. Highly recommend over Patrick BMW. This place is top notch service. More

Very Helpful Chris Holloway very accommodating, answered all of our questions, He spent most of the afternoon showing various CPO I 3's, never once trying to push Chris Holloway very accommodating, answered all of our questions, He spent most of the afternoon showing various CPO I 3's, never once trying to push one car over another simply pointing out the differences. Mike Gargano Sales Manager and Ryan Durso in Finance were also extremely helpful, never stereotypical Used Car sales people. Thanks More

BMW Purchase Great car buying experience. Staff is knowledgeable , courteous and friendly. Would highly recommend Motorwerks if you are looking for a new car. Love Great car buying experience. Staff is knowledgeable , courteous and friendly. Would highly recommend Motorwerks if you are looking for a new car. Love my new BMW. More