BMW of Bridgewater

Customer care A sincere note of thanks to Chad and the entire team for going above and beyond to diagnose and resolve a recurring problem. The team provided a loane A sincere note of thanks to Chad and the entire team for going above and beyond to diagnose and resolve a recurring problem. The team provided a loaner and went out of their way to test the car, review previous invoices to ensure warranty issues were appropriately taken into consideration, and took the time to explain exactly what was done and why. Moreover, the team showed tremendous attention to the age of the car and balancing the repairs against the value of the vehicle. Thank you for making this a good experience and an honest focus on the customer! Dave More

Awful dealership I am sitting in the lounge waiting to return my vehicle. The dealership repeatedly messed up appointments we had to have an inspection of the car prio I am sitting in the lounge waiting to return my vehicle. The dealership repeatedly messed up appointments we had to have an inspection of the car prior to returning it therefore making me skeptical that I should bother making an appointment to return my lease. Now I have been waiting for 50 minutes with no end in sight and it is not even busy. I am watching employees walk around doing nothing or offering beverages to potential buyers. Quite a disparity in service depending on whether you are buying or returning a car. I will never come back to this dealership. I will drive the extra distance to go to freehold where I received outstanding service. More

Great experiance After researching for a while on new car, decided to go with BMW. This was the least stessful car purchase I have had. Bill and Ozzy made the whole ex After researching for a while on new car, decided to go with BMW. This was the least stessful car purchase I have had. Bill and Ozzy made the whole experiance pleasant and completely pressure free. Everyone in dealership has been great to work with. More

Mike Watson - Salesman of the Year I was skeptical when I first entered the show room last December, however, Mike quickly turned me around. The entire process from building my manual I was skeptical when I first entered the show room last December, however, Mike quickly turned me around. The entire process from building my manual 435 to delivery this past weekend was flawless and as described by Mike. I also felt (and still do) that I got a great deal on the car of my dreams. Absolutely no buyers remorse. More

Excellent experience This was my first time purchasing a car from this dealership and overall it was an excellent experience. Everyone at the dealership was extremely fri This was my first time purchasing a car from this dealership and overall it was an excellent experience. Everyone at the dealership was extremely friendly. The associates I worked with worked very hard to make sure I was comfortable with my purchase. More

Excellent Service Excellent Salesman The whole team at Bridgewater BMW did a great job of getting me what i wanted and making the experience easier then you would expect when buying a car The whole team at Bridgewater BMW did a great job of getting me what i wanted and making the experience easier then you would expect when buying a car. I would recommend Carmine to anyone in the market for a luxury car, he knows what hes talking about and gets you want you want. More

Great experience Great experience- From introduction, through negotionation to delivery. All worked as promised. Mike Watson and team did a great job addressing all Great experience- From introduction, through negotionation to delivery. All worked as promised. Mike Watson and team did a great job addressing all of our needs. Thank you- Mike More

Great experience , excellent service! This is the second time am purchasing a car from this dealership and on both occasion i have had wonderful experience. I was allowed to make my choice This is the second time am purchasing a car from this dealership and on both occasion i have had wonderful experience. I was allowed to make my choice rather than sales person entrusting on some cars which they want to sell! Second time it was even more smoother, within couple of hours i was out of the showroom with my new car. Justin was working on lightning speed in completing the documentations etc. Anthony made sure that i was taken care well, both of them worked together to get me the best deal possible. They were ready to my work my way which i have seldom seen in other dealerships. Ozzy helped in getting the paperwork done quickly explaining me each document i sign on. Overall it has been an excellent, wonderful and awesome experience. Never thought car buying can be such a wonderful experience. Thank you! More

Great Experience! As an out of state customer, my experience at Bridgewater BMW was seamless! My client advisor was very professional and ensured a smooth transition fo As an out of state customer, my experience at Bridgewater BMW was seamless! My client advisor was very professional and ensured a smooth transition for me to drive away and be happy in my 535i Msport! More

Customer First Mindset I had a terrific experience with Justin and the BMW of Bridgewater team. They worked hard to get me my desired vehicle at a price other dealerships co I had a terrific experience with Justin and the BMW of Bridgewater team. They worked hard to get me my desired vehicle at a price other dealerships could not beat. Justin was very knowledgable about all BMW products and acted in a very professional and timely manner. I have already recommended the BMW of Bridgewater team to several family members and colleagues. More