BMW of Brooklyn
Brooklyn, NY
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Went in for an oil change and 30k service check-up. Overall it would have been a great experience except that it took 6 hours. (Luckily it was all free under the warranty.) Considering the only thing Overall it would have been a great experience except that it took 6 hours. (Luckily it was all free under the warranty.) Considering the only thing changed was the oil and some parts were inspected, i am being generous in saying it should have been no more than a 3 hour job. Only other problem was they did not reset my service timer. Just an observation I saw, they do not provide loaners as easily as other local dealers in NJ. I wasn't even offered one over the phone when i scheduled my appointment which NJ dealers did. I assume this would be justified by our public transportation system. More
I am a return Life Quality customer who can honestly say has had nothing but pleasant experiences to date. My client advisor, Jeanie, was full of smiles and a pleasure to work with. Even though my original has had nothing but pleasant experiences to date. My client advisor, Jeanie, was full of smiles and a pleasure to work with. Even though my original configuration was not immediately available, Jeanie made sure I was not driving off in the wrong vehicle at the right price, but rather the right vehicle at the right price. In the end, I couldn't be more satisfied as the vehicle I selected I truly believe is better suited for my needs. Thank you again for making for such an enjoyable experience. More
Our experience at Life Quality BMW in Brooklyn was phenomenal. Our salesman Brett Laslie was very informative and very professional. He gave us all of the pertinent information we needed to feel com phenomenal. Our salesman Brett Laslie was very informative and very professional. He gave us all of the pertinent information we needed to feel comfortable with to make our purchase. His professionalism and knowledge of each vehicle is exceptional. I would recommend this location and most importantly will recommend Brett to anyone who is looking to purchase a new BMW. More
We had possibly the best car buying experience ever with Life Quality BMW. This car happens to be the fifth BMW in our family. We knew what car we buying and features we wanted. So we contacted more than 20 Life Quality BMW. This car happens to be the fifth BMW in our family. We knew what car we buying and features we wanted. So we contacted more than 20 dealerships around for the quotes. We were pleasantly surprised to find the best price literally around the corner at Life Quality BMW. Brett Laslie made our purchasing experience exceptional. Starting with honest price, he kept us posted about all stages of car production and delivery. He offered valuable suggestions and additions. He even contacted our insurance agent for us. Brett was unobtrusive and very helpful. Manny Cuadros also spent sufficient time with us explaining all financial options. Both gentlemen worked overtime to complete our purchasing the same night. We would confidently recommend Brett and Life Quality BMW to our friends and family. More
i never owned a bmw before and was nervous about trying to buy one. ive always had american cars and never even thought about a german car, when i went to bmw me and my father met alex who was very nice an to buy one. ive always had american cars and never even thought about a german car, when i went to bmw me and my father met alex who was very nice and helped us with everything. he was very knowledgeable about all the cars and after the respect he showed we purchased two bmws from him already and have sent many people there. from now on we will only buy bmw from him and send everyone we know to him. def go to life quality and ask for alex More
I had a really great experience. From the minute I walked in the door my questions were answered and I did not feel like I was being sold. I was interested in a 5 series and Alex really provided me w walked in the door my questions were answered and I did not feel like I was being sold. I was interested in a 5 series and Alex really provided me with all the information that I requested. While I haven't purchased a vehicle yet, my experience at Life Quality was positive. More
This is my fifth BMW and my overall experience with Rich has been the smoothest, most pleasant to date. He was extremely knowledgeable about the car and I never felt that he was trying to push unnecessary o has been the smoothest, most pleasant to date. He was extremely knowledgeable about the car and I never felt that he was trying to push unnecessary options; however, I did end up with the car fully loaded. I have particular tastes and he was sure to get me a car that was exactly what I was looking for. I will return and tell my friends and family to look him up! More
Recently visited (and purchased an X3 from!) Life Quality BMW and was pleasantly surprised by my experience. I was welcomed by the knowledgeable yet friendly staff (Jeanie). I didn't feel as though I was b BMW and was pleasantly surprised by my experience. I was welcomed by the knowledgeable yet friendly staff (Jeanie). I didn't feel as though I was being sold a car but was given information on how to make a purchasing decision. I was interested in the 2011 X3 and Jeanie satisfied all of my questions regarding features, options, warranty and financing. This was above and beyond my expectations as I've previously shopped for cars and felt like I taken hostage so to speak by the salesperson. Life Quality BMW changed my expectations on how a dealership should be and I strongly recommend it to anyone who has been on the bad side of the typical "car salesman". More
This is the second car that I have leased with this dealership and the overall experience was excellent. In addition I am very pleased and happy with my salesperson Alex Gilkis, he treated me very fair dealership and the overall experience was excellent. In addition I am very pleased and happy with my salesperson Alex Gilkis, he treated me very fairly, met all my met requirements, and was very accommodating. I am a returning customer and I would refer others to this dealer and primarily Alex Gilkis. Although this dealership is big in size it has the qualities of a boutique where the customer is recognized as opposed to larger dealerships where you tend to get lost. More
We were extremely satisfied with the service provided by the sales rep and also the sales manager. We felt very welcomed at the dealership and all of our questions were answered quickly and accurately. Both the sales rep and also the sales manager. We felt very welcomed at the dealership and all of our questions were answered quickly and accurately. Both individuals were also very proactive in describing the features and benefits of the car we were interested in. They also woked with us to get the best price possible. More