BMW of Catonsville

wonderful my experience was great with my salesman Mr Reveria was great. Mr Larry Cash in financial was able to make a difficult situation have a positive outco my experience was great with my salesman Mr Reveria was great. Mr Larry Cash in financial was able to make a difficult situation have a positive outcome. Mr Cash was very professional and he explained in detail the contract that I was signing. More

No pressure, Justin is a true genius. Worked with Joe Rivera at BMW of Catonsville. My wife is a very good judge of character, and Joe is the only salesperson, at sny dealer, with whom she Worked with Joe Rivera at BMW of Catonsville. My wife is a very good judge of character, and Joe is the only salesperson, at sny dealer, with whom she felt comfortable. I wanted to compare the 528i XDrive with the 535 XDrive (4 cylinder vs 6 cylinder) so they put two identical cars, except for the engine, side by side, and let us test drive them. Other dealers tried to push one car or the other, probably based on their inventory, but Joe did no. Went with the 4 cylinder. More

Pleasant buying experience I had a pleasant buying experience at BMW of Catonsville. Joe Rivera was very knowledgeable on the X4 and paid attention to my vehicle needs and requi I had a pleasant buying experience at BMW of Catonsville. Joe Rivera was very knowledgeable on the X4 and paid attention to my vehicle needs and requirements. He assured me that any questions that I may have about my purchase or any issues that may arise would be addressed to my satisfaction. The financial process was also straightforward and fairly painless. If you're in the market for a BMW I'd highly recommend coming here first!? More

Great buying experience without all the game playing! Benn Edwards was my sales representative and was a pleasure to deal with. I came in just to look and left the very same day with my pre-owned 2013 BM Benn Edwards was my sales representative and was a pleasure to deal with. I came in just to look and left the very same day with my pre-owned 2013 BMW M5! The Sales staff was helpful, honest, and full of useful information to make my trade-in and purchase as painless and well informed as possible! I would recommend Benn Edwards to anyone looking for an honest and low pressure sales experience. Thank you BMW of Catonsville! More

A Wish Come True Benn Edwards was both direct and honest. We were able to agree to a price I thought was fair. Mr. Edwards helped make the purchase rather easy.This is Benn Edwards was both direct and honest. We were able to agree to a price I thought was fair. Mr. Edwards helped make the purchase rather easy.This is the first time I have purchased a BMW and I hope it will not be my last. Massico Hallmon More

Excellent buying experience Purchased a 335i from BMW of Catonsville. Customer service from Brian Brennan was top notch. He responded to emails and inquiries very quickly and wit Purchased a 335i from BMW of Catonsville. Customer service from Brian Brennan was top notch. He responded to emails and inquiries very quickly and with accurate information. Overall the buying experience was very good all the way through purchase. I will definitely consider purchasing another vehicle from BMW of Catonsville in the future. More

Why I continue to remain a BMW customer ... This is my 2nd dealing w/ BMW of Catonsville (my 3rd w/ BMW overall).The first was short of being terrible and one in which I had clearly expressed my This is my 2nd dealing w/ BMW of Catonsville (my 3rd w/ BMW overall).The first was short of being terrible and one in which I had clearly expressed my disdain for.Why had I returned? Convenience.This time, however, I am VERY glad I did. Benn Edwards had well exceeded my expectations-and not the one that was previously benchmarked. I will add that I am not exactly an easy client (or so I've been told). Nonetheless,he was more than just your 'typical' BMW Client Advisor,or specifically referring to the axiom, 'car salesman' (I shudder at the connotation underlying this phrase alone). He went out of his way to give me the 'BMW sales experience',which coupled w/ a beautifully made vehicle, is the very reason I continue,and can continue,to become a dedicated BMW customer -- Thank you Benn for reminding me why. Now, there are a few people who are also very much worth mentioning that add to the 'BMW experience' -- Mel Cuesta: Service Advisor; Justin Allen: BMW Genius; Larry Cash: Finance Advisor. All wonderful, and highly recommended people to work with at BMW of Catonsville. More

Stuck on side of Highway/ Colleen Keating /Richard Roberts I called BMW of Cantonsville. Cindy Hahn answered, a Service advisor. She helped me get a tow company. ..helped me get in...stayed late....made sure I I called BMW of Cantonsville. Cindy Hahn answered, a Service advisor. She helped me get a tow company. ..helped me get in...stayed late....made sure I was ok and my car issue was resolved in an inexpensive manor. I will recommend this dealership to friends and when I buy in the future..I will be back. Great team of people and the mechanic who knows I had emergency to get back...was wonderful. ..and I am grateful Fred stayed. Thank you Cindy and Fred.!!! More

Outstanding New BMW Buying Experience My sales advisor – Benn Edwards was very friendly, informative and a pleasure to deal with. He answered every question, was not assertive, and was ver My sales advisor – Benn Edwards was very friendly, informative and a pleasure to deal with. He answered every question, was not assertive, and was very sincere. Benn made my first time BMW purchase experience quick and easy. There was no haggling back-and-forth and BMW of Catonsville honored the Costco Auto Buying program. Benn was very familiar with the Costco Buying Program. I would strongly recommend Benn to my family and friends as the best sales advisor to speak with at BMW of Catonsville. Thank you Benn you were incredible and wonderful to work with! A very satisfied New BMW Customer. Christopher DeFronzo More

service..........client retention cindy makes sure the work is done, done right, and makes sure your car is returned to you cleaner then when you brought it in, as a loyal bmw owner, I cindy makes sure the work is done, done right, and makes sure your car is returned to you cleaner then when you brought it in, as a loyal bmw owner, I appreciate that they appreciate me, and show me with the quality of service and continued car wash, thank you...p.s. don't underestimate the friendly hello's from those that either know you or know your face, Sergio's greetings, and Jackie's pleasantness up front More