BMW of Catonsville

I was pleased with the service I received from the Salesman, staff and finance manager. This is my second purchase from this dealership. I give them a 10% rating. Great service. Salesman, staff and finance manager. This is my second purchase from this dealership. I give them a 10% rating. Great service. More

I have interests in new 2024 X5, there's only a few on the lot and none of them has the exact options/color combination that I really like. My sales agent Jae Lim is very nice guy, he helped me to look the lot and none of them has the exact options/color combination that I really like. My sales agent Jae Lim is very nice guy, he helped me to look around these cars on lot and explained the differences of options and also sat down & worked out the actual cost with/without trade-in etc. Finally, I picked the final options/colors that I want, and decided to pull the trigger, Jae helped me to secure an allocation in May, and now I have received my new X5! More

We had a great experience at BMW of Catonsville working with Jae and Mark. Both provided great service, were extremely knowledgeable and made the process seamless. We would definitely recommend them to any with Jae and Mark. Both provided great service, were extremely knowledgeable and made the process seamless. We would definitely recommend them to anyone looking for a BMW! More

Very professional and honest. Highly recommend my salesperson Jay and his 5 star staff. Very happy and will be back for our next car purchase Highly recommend my salesperson Jay and his 5 star staff. Very happy and will be back for our next car purchase More

BEWARE when doing transactions with Jerry. Seemed like an approachable man when and had good conversation after working with his salesman Andy, who by the way is AWESOME!! Went in to look a Seemed like an approachable man when and had good conversation after working with his salesman Andy, who by the way is AWESOME!! Went in to look at used vehicle, after discussing pricing on the purchase and trade of a vehicle we left off on a certain amount in the evening and advised them I would think about it overnight, come to find out the the following day came back and increased the original amount we were at by $4k with no real clear explanation, even have text messages between Andy & myself that contradicts what they are saying per the price increase. Disappointing to see how business is conducted on his end, very unprofessional and expected alot more. More

Clean, prompt and friendly people. Service was great. Would come again! Love my car. Thank you. Service was great. Would come again! Love my car. Thank you. More

Andy is great! Definitely the go to guy at BMW of Catonsville, you won't be disappointed. Super cool guy and not a pushy salesman and he's a true car enthusiast. Ha Definitely the go to guy at BMW of Catonsville, you won't be disappointed. Super cool guy and not a pushy salesman and he's a true car enthusiast. Has been beyond helpful and informative. Wish I could say the same for his manager Jerry. More

Neil & Mike are the best! Excellent service & everyone is so nice and helpful here. Thank you so much for yet another great experience! Excellent service & everyone is so nice and helpful here. Thank you so much for yet another great experience! More

Excellent and speedy process. It was pleasant working with Howard and Sam in this process! It was pleasant working with Howard and Sam in this process! More

Honest and great service provided. Andy Perez with his great hospitality and diligence was a great help. Andy Perez with his great hospitality and diligence was a great help. More