BMW of Catonsville - Service Center

Service with no pressure Kudos to "Keon" for this service. We went in for a recall and all went smoothly. Polite, professional and efficient. I have an older model 2008 an Kudos to "Keon" for this service. We went in for a recall and all went smoothly. Polite, professional and efficient. I have an older model 2008 and it was nice that he gave recommendations for future service with out being pushy, hard or saying something inappropriate. Keep up the good work and I will continue to come back. Work was done in a timely fashion as we waited. More

Excellent Service I was extremely satisfied with the service I received at BMW of Catonsville. My service guy, Neil Taylor was very helpful. He provided great service! I was extremely satisfied with the service I received at BMW of Catonsville. My service guy, Neil Taylor was very helpful. He provided great service! More

Great Service I Iive in MD but bought my car in VA. I was looking for a BMW dealer to bring my car in for service. By chance I was in the area of BMW of Catonsville I Iive in MD but bought my car in VA. I was looking for a BMW dealer to bring my car in for service. By chance I was in the area of BMW of Catonsville. I stopped in to ask questions, Keon came to my aid. He was polite, knowledgeable and he had my windshield water filled for me. I decide to bring my car there for service and still do. I have not been disappointed yet. AngelaM More

Service The moment I stepped in the shop to have my car serviced, Keon was excellent. He was very knowledge and passionate. I look forward to working with him The moment I stepped in the shop to have my car serviced, Keon was excellent. He was very knowledge and passionate. I look forward to working with him again More

GREAT It was a Great êxperience, Jamie Brennamen is the Best. Kept me inform of updates as to what was going on with my car and cost. It was a Great êxperience, Jamie Brennamen is the Best. Kept me inform of updates as to what was going on with my car and cost. More

Jamie Brenneman in Service is Awesome! If you are in need of service, do not hesitate to take your vehicle to BMW Catonsville...in particular Jamie Brenneman. She did all that was required If you are in need of service, do not hesitate to take your vehicle to BMW Catonsville...in particular Jamie Brenneman. She did all that was required to make my experience very worthwhile! She along with the entire service team does an outstanding and consistent job. Thanks for all the assistance! More

Service Keon is always available to answer all of my questions. Brought my car in for servicing and come to find out I needed some work done. He explained to Keon is always available to answer all of my questions. Brought my car in for servicing and come to find out I needed some work done. He explained to me everything that was needed and if it was covered or not. I really appreciate when reps take the time to go over everything. Car was cleaned and ready to go. Until next servicing I will be coming back to see Keon! More

Car repairs I came to Catonsville service center not knowing what the issue was with my car. Keon Tobin was very Hands-On with notify me and getting the job done I came to Catonsville service center not knowing what the issue was with my car. Keon Tobin was very Hands-On with notify me and getting the job done in a timely manner. He made sure Not only was my car taken care of but gave me peace of mind that showed was I too. He is definitely the reason I would be a repeat customer in the Future. More

Jaimie Brennaman is my service advisor and she is amazing!! Thanks to Jamie Brennaman for all of her support, quick responses to ensure I am always taken care of with the best care!! Jamie is extremely friendly Thanks to Jamie Brennaman for all of her support, quick responses to ensure I am always taken care of with the best care!! Jamie is extremely friendly and is always professional!! More

Great Service Keon Tobin is great, he always get my problem solved in a timely manner. I came in with a broken tag bracket and without hesitation he replaced it rig Keon Tobin is great, he always get my problem solved in a timely manner. I came in with a broken tag bracket and without hesitation he replaced it right on the spot! Which is only one I love BMW Catonsville. More