BMW of Catonsville - Service Center

Excellent Service! Excellent service all around - from getting the Spring Inspection, obtaining a loaner and getting the vehicle serviced! Keon clearly explained all th Excellent service all around - from getting the Spring Inspection, obtaining a loaner and getting the vehicle serviced! Keon clearly explained all the service needed, including specific work within each category. Cody went above and beyond by repairing small items that were not included the service list, and made sure that my battery will last for about 2 extra years! I will absolutely come back! Best regards, Anaira More

Excellent Servicr at BMW of Catonsville I have worked with the same service advisor each time that I have visited BMW in Catonsville. He has been very helpful even though I did not purchase I have worked with the same service advisor each time that I have visited BMW in Catonsville. He has been very helpful even though I did not purchase the vehicle from this Dealership. Keon helped me understand the warranty on vehicle and made sure that the requied maintenance was up to date. My car has been well serviced at this dealership. More

Superlative Team Service Delivery - 10s Mel Cuesta, Ricky Catalan, and Dakotah Simpson teamed to insure and anticipate all my service requirements, resulting in superlative service delivery Mel Cuesta, Ricky Catalan, and Dakotah Simpson teamed to insure and anticipate all my service requirements, resulting in superlative service delivery and an extremely satisfied customer!! More

Excellent Service provided by Keon Tobin Excellent service provided to me by Keon Tobin! I highly recommend him when your car needs service. As soon as I hand Keon my car keys I know I’m in g Excellent service provided to me by Keon Tobin! I highly recommend him when your car needs service. As soon as I hand Keon my car keys I know I’m in good hands. More

Service is topnotch!! This is what customer should be. Miss Brittany receives me with a warm welcome and a smile. She is courteous, listenes carefully to wha is topnotch!! This is what customer should be. Miss Brittany receives me with a warm welcome and a smile. She is courteous, listenes carefully to what I say and handles her business in a professional and efficient manner. More

Run-flat tire had a nail and needed immediate attention. It was an unexpected emergency that my 2017 X3 needed to be in the shop for service— a nail in my tire. I was received immediately by BMW of Catonsvil It was an unexpected emergency that my 2017 X3 needed to be in the shop for service— a nail in my tire. I was received immediately by BMW of Catonsville Service Dept. to have the tire serviced. BMW regs require that I my run-flat tire be replacement.. yah for my warranty program— it was nominal cost to me. Thank you, Keon Tobin, for your reliable courtesy with expert and timely service!! Terre K. More

Excellent service and knowledgeable staff The service advisor Neil Taylor made recommedations for service while I was in for scheduled maintenance. Neil took the time to explain to me the impo The service advisor Neil Taylor made recommedations for service while I was in for scheduled maintenance. Neil took the time to explain to me the importance of certain parts that need to be replaced. I highly recommend Neil for his attention to detail and great communication skills. More

Recall service Great service; Friendly atmosphere; Coffee & snacks; courteous car rental team; very good advice given by Keon; He ran through the last 2 years histor Great service; Friendly atmosphere; Coffee & snacks; courteous car rental team; very good advice given by Keon; He ran through the last 2 years history which helped me with making good decisions More

Great team Great team. Very nice people. Great location. I love their coffee. Neil always greets me when I pull up. I usually wait for my car. Great team. Very nice people. Great location. I love their coffee. Neil always greets me when I pull up. I usually wait for my car. More

Amazing service! Brittany always goes above and beyond to ensure that my service experience is amazing! Thank you for always providing exceptional customer service. I Brittany always goes above and beyond to ensure that my service experience is amazing! Thank you for always providing exceptional customer service. I will always consider BMW of Catonsville as my second home. More