BMW of Columbia, Missouri

They're great folks to work with We showed up to look at a specific vehicle and Brett didn't pressure us into looking at anything we didn't want to see. It was like shopping with a go We showed up to look at a specific vehicle and Brett didn't pressure us into looking at anything we didn't want to see. It was like shopping with a good friend. They will wash and vacuum my car for free anytime I want M-F 8-5. WOW. Where else will your dealership do that? Not only that, but my 3 young kids can't wait to visit the free arcade again while they wash my car for free. Other dealerships have an icky dirty kids' room, but not BMW of Columbia. It's spotless. We love the X5 and plan to drive it forever. BMWs are solid vehicles with great technology. We got several follow ups from the dealership: a phone call from Brett and two letters from management. They all just wanted to be sure we were still happy with our purchase. Nothing to improve. They're top notch folks. More

Excellent Service !!! Thankful! They took excellent care of me, provided more than I was originally looking for, and kept me within my ultimate budget! Check them out! Thankful! They took excellent care of me, provided more than I was originally looking for, and kept me within my ultimate budget! Check them out! More

Great customer service Treated my husband and myself with respect and Brad and his manager gave us both exceptional customer service. I look forward to do business again hig Treated my husband and myself with respect and Brad and his manager gave us both exceptional customer service. I look forward to do business again highly recommended to anyone buying a vehicle. More

Girl gets her Jeep Curtis was absolutely awesome. The transaction of purchasing a vehicle was so smooth and pain free. Adam Miller explained everything in detail and a Curtis was absolutely awesome. The transaction of purchasing a vehicle was so smooth and pain free. Adam Miller explained everything in detail and answered all of our questions. I felt Curtis went beyond what normal salesman do. We bought a 2013 Red Jeep Unlimited Wrangler for our daughter. While we were signing the papers Curtis brought it in the dealership area with balloons and a big pink bow on the hood. Our daughter was absolutely over joyed. Thank you so much Curtis for making Alli's day. The Massey's More

Awesome and easy Was the best experience I have ever had buying a car! Jonathan is amazing and I would highly recommend!!! They made the process very easy! Was the best experience I have ever had buying a car! Jonathan is amazing and I would highly recommend!!! They made the process very easy! More

Great folks, great buying experience We gave the owner, Gary Drewing, an idea of what we were looking for and told him we wanted to trade in our car. He gave us Brett Cloon as our sales We gave the owner, Gary Drewing, an idea of what we were looking for and told him we wanted to trade in our car. He gave us Brett Cloon as our sales rep. Within 2 hours, maybe less, they had located a car for us to come see. It was perfect - even better than what we had hoped to get! The whole thing was wrapped up within a few hours. Gary and Brett were GREAT to work with, professional, accommodating, sensitive to our needs and price point and just provided an "easy-peasy" buying experience. We also had interaction with Adam Miller as well and he was and he was professional and friendly as well. Couldn't be happier. More

Honesty is not dead Buying a use vehicle has always been a stressful endeavor. Josh has changed that. buying a 2000 Toyota Tundra, we test drove it and started the buyi Buying a use vehicle has always been a stressful endeavor. Josh has changed that. buying a 2000 Toyota Tundra, we test drove it and started the buying process. Michael was doing the inspection and found some future issues nothing that would not keep it from passing inspection but would be an concern in a few years. Josh took us out and let Michael explain. No pressure to continue with the sale it was totally our choice. WOW what a Fantastic buying experience. Adam had our paper work ready to sign quickly no dickering back and forth. We were done in and hour. For once we were treated as if our time was valuable. I have already recommended Josh to several of my friends and BMW of Columbia is the first place we will look for our future vehicles needs. More

Fair and quick treatment in our negotiation process. I don't care to waist time and play games when making a vehicle purchase. The team at BMW got right down to business and we closed the deal in about 2 I don't care to waist time and play games when making a vehicle purchase. The team at BMW got right down to business and we closed the deal in about 20 minutes. More

Matt is AMAZING My car buying experience, at BMW of Columbia, was top notch! Matt went above and beyond with finding the right car for me. He was super patient, as I My car buying experience, at BMW of Columbia, was top notch! Matt went above and beyond with finding the right car for me. He was super patient, as I tended to be a little indecisive. Once I experienced the 328i, I knew it was the car for me. Russ also helped out, and man was he ever so patient with my husband! Matt and Russ are class acts! Super relatable and really went above and beyond. Thank you guys! More

Pleasant, No-Hassle Buying Experience These gentlemen are the antithesis of wolf-pack circling, high-pressure sales methods, which drives me away from any major purchase. They were resp These gentlemen are the antithesis of wolf-pack circling, high-pressure sales methods, which drives me away from any major purchase. They were respectful and patient. They even delivered the car to my residence in in KCK and picked up my trade, having all of the paperwork prepared and sent with the driver. This is the best car-buying experience I have ever had. Dee Faries More