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BMW of Darien

Darien, CT

4.8
2,245 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,246 reviews

July 02, 2021

Friendly and knowledgeable. Easy to work with. Luis was our sales person. He always followed up when he said that he would. My car came in early which was perfect. More

by Klarg6218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Vega
July 02, 2021

I was very satisfied with service process and how easy it was. More

by Kmdiscala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
July 01, 2021

Our salesman was excellent. He was very knowledgeable on a number of fronts. When did not have the answer, he was honest with us, a soon follow-up with my wife and I. Tim is a Professional all on fronts. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Claus is the best sales person. I have been leasing cars with him past 15 years and so is my family. the dealer/service highly efficient. quick in n out with drop off, loaner and pick up. thank you very More

by 0115rohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli
July 01, 2021

Very thorough and great communication throughout the process. Kept me up to speed with what was happening and managed expectations around timing - really appreciated that. More

by jbradfordsims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

There costumer service is bad called in for emergency service I ask to speaker to the service manger they transferred me to he's phone it went directly to voicemail I left a message that was at 8am the m More

by tito.santos64
Customer Service
Recommend Dealer
No
Employees Worked With
Frank Ciardullo
June 29, 2021

the process was easy and smooth from start to finish More

by michellefeeneylcsw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Luis Vega
June 29, 2021

Efficient drop off and pick up great communication throughout the service. Vehicle was returned clean and with the problem fixed. Overall great experience. Will return without hesitation. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

Great brand ambassador, very professional, very knowledgeable. Went in to look at X3, walked out w an x5. Made buying easy, not sleazy. I like. More

by markTmski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vega
June 26, 2021

Best service all the time . Extremely good with all the work More

by Irina pogosian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
Jun 26, 2021 -

Irina pogosian responded

I’m always happy with the service. Everyone made process ery smooth, easy and on a timely manner

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