Tim Haines

Exceptional service! I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occu I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occurred. The service department worked tirelessly to further identify the cause and fixed it. They tested, checked and re-checked my car before they finally said the problem was fixed and would not happen again. My service rep, Vince, text me frequently to let me know what was being done and when my car would be ready. I can’t say enough about the service my car and I received. I have never experienced this type of service from any business. BMW Darien is the best of the best! More

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Tim is knowledgeable, patient and accommodating. He’s very professional and easy to work with. He’s very professional and easy to work with. More

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Staff was highly professional and courtesy. Really great buying experience. Would definitely recommend this dealership to others. Really great buying experience. Would definitely recommend this dealership to others. More

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This is my third BMW with BMW of Darien and they always make it a great experience from from order to delivery. Tim Hanes is always super helpful and awesome to work with! make it a great experience from from order to delivery. Tim Hanes is always super helpful and awesome to work with! More

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Pleasant service. Quick and reliable process that was transparent at each step. Overall fantastic experience Quick and reliable process that was transparent at each step. Overall fantastic experience More

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Tim is a customer oriented professional, whom we have enjoyed working with over the years enjoyed working with over the years More

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From start to finish it was such professional kind experience! Shout out to Jamie and my man Tim! experience! Shout out to Jamie and my man Tim! More

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Tim did a great job from start to finish. Very customer focus. Will recommend to my friends. Very customer focus. Will recommend to my friends. More

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This dealership consistently delivers top-quality service by a team of professionals, who are very knowledgeable about their customers’ vehicle and always follow up after a service appointment to make sure t by a team of professionals, who are very knowledgeable about their customers’ vehicle and always follow up after a service appointment to make sure they are satisfied with the service they received. I would definitely recommend this dealership to my friends and family. More

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Exceptional sales experience from the moment I walked in. Flawless and timely. Tim and Anthony are great Flawless and timely. Tim and Anthony are great More

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