Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Darien
Darien, CT
2,164 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,164 reviews
February 07, 2021
Great service. My car appointment was delayed because of a snowstorm. They called to reschedule and all the service was great and they cleaned the car as well Thank you a snowstorm. They called to reschedule and all the service was great and they cleaned the car as well Thank you More
by davidglucksman
Employees Worked With
Patricia Romagnoli
February 06, 2021
Great communication from service advisor Vince, comprehensive video from technician and brought in on time and on budget. Nice waiting room. thank u thank u comprehensive video from technician and brought in on time and on budget. Nice waiting room. thank u thank u More
by sshapiro16
Employees Worked With
Tech Jason?, Anthony Fischetti
February 06, 2021
Excellent service. Very friendly and efficient. Like d the video and complimentary wash. Lounge was nice and comfy and work was done on time so no need to get loaner the video and complimentary wash. Lounge was nice and comfy and work was done on time so no need to get loaner More
by chrisclarke
Employees Worked With
Anthony Fischetti
February 05, 2021
I have been using BMW Darien to service my vehicle for the last 2 years and they (Vince Pampers and the service team) continue to provide excellent customer service! My sales experience with Steve Kozlow the last 2 years and they (Vince Pampers and the service team) continue to provide excellent customer service! My sales experience with Steve Kozlowski was also excellent More
by kevin.fitzpatrick325
February 05, 2021
Prices for services is ridiculous, coupon discounts are not clear on what can and can’t be included and are deceptive and woman who handled checkout was rude. Easier to deal with the team at Greenwich BMW. not clear on what can and can’t be included and are deceptive and woman who handled checkout was rude. Easier to deal with the team at Greenwich BMW. More
by Bluewaverhino
Employees Worked With
Frank Ciardullo
February 05, 2021
Excellent every step of the way! Everyone is so polite and courteous, the process is very efficient, and my car service was completed very quickly. Car was washed and is sparkling clean and courteous, the process is very efficient, and my car service was completed very quickly. Car was washed and is sparkling clean More
by gaylekirsch
Employees Worked With
February 04, 2021
Always top level service at BMW Darien. They even sent me a video of the technician preforming the inspection. This is the most professional dealership I’ve ever gone to. a video of the technician preforming the inspection. This is the most professional dealership I’ve ever gone to. More
by M812319
Employees Worked With
Avelino Flores
February 04, 2021
The best dealership, big thanks to Mr. Avelino Flores & the rest of the Darien BMW service dept for their professional & promtp service. I’m very satisfied with their service. the rest of the Darien BMW service dept for their professional & promtp service. I’m very satisfied with their service. More
by Flowelin_sogoan
Employees Worked With
Avelino Flores
February 04, 2021
Love the service and appreciate the attention to details. Setting the appt was quick and very accommodating. The walkthrough video from Stephen Ladestro is a game changer. Setting the appt was quick and very accommodating. The walkthrough video from Stephen Ladestro is a game changer. More
by Sam
Employees Worked With
February 04, 2021
The dealership is excellent. Truly. In every respect from reception to sales to service. They also have done a very good job with the Covid protocols as well. from reception to sales to service. They also have done a very good job with the Covid protocols as well. More
by cbcesare
Employees Worked With
Yussef Warde, Frank Ciardullo, Avelino Flores
