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BMW of Darien

Darien, CT

4.8
2,212 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,212 reviews

February 20, 2021

As professional as they come!!I’ve been to many dealers As professional as they come!! I’ve been to many dealers in the past but BMW of Darien always treats you warm and special but most importantly they f More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
February 20, 2021

We appreciated the service work done at BMW of Darien this time. Very professional services, keep us informed on the progress, also provided complimentary drop off. Thank you Anthony Fischetti and the te More

by BlueJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 20, 2021

Great service! Frank was very communicative and helpful with arranging the car pick up and drop off. The loaner car BMW provided to us was great as well. All around great experience with BMW Darien! More

by Seg7893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
February 19, 2021

Excellent, timely service. Not negatively impacted by the snow storm. Couteous as usual with virtually no waiting time for any aspect of service. We're happy customers! More

by mgadvisors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fischetti
February 19, 2021

Efficient, friendly, and always super helpful. Customer service takes great care of clients. We appreciated the video that the technician sent us -- and the valet service! More

by jbreit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli, Avelino Flores
February 18, 2021

Really blown away by how great our service experience was...thank you! Got us in and out and communicated exceptionally well and left me wondering why all service experiences can’t be this good. More

by sibcomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

I use them for service. They are efficient, courteous and they provide a video showing their evaluation of the car and explaining any suggested repairs. Highly recommend them. More

by Drosen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

The service I’ve gotten here is top notch! They had complimentary pick up and drop off for service and they were so quick! They even sent me a video of the inspection and the Technician Steve walked ar More

by ZeeZee Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Patricia Romagnoli
February 18, 2021

My first service experience was smooth and my service advisor, Anthony was customer focused, a straight shooter. He helped me to understand my choices for the next round as my car's Ultimate Care plan c More

by Happy X3 Owner
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 18, 2021

Very professional people in the service dept. Freddy is great The video of service performed which comes to you over email is a great idea More

by Joseppe54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
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