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BMW of Darien

Darien, CT

4.8
2,187 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,187 reviews

January 23, 2021

Quick, efficient car buying experience. Steve K was knowledgable, friendly and most importantly low/no pressure. My first BMW and a great experience at that. Would definitely use this dealer again. More

by rcomerfo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

You are treated like royalty at the Darien dealership. Doors opened for you, everything sanitized. My car never looked more beautiful than when my servicing was completed. My car was immaculate. It was More

by Barbara S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

Excellent, friendly service from beginning/scheduling with Marylu, valet service, service advisor Frank, and drop off. Always treated well by all those involved with service. More

by fortgang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylu, Frank Ciardullo
January 23, 2021

Vincent was very friendly taking care of the service and arranging the shuttle. Initially the technician identified a few potential issues, but later on most were deemed as non-issue after the battery was More

by tiomass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

The staff in all areas are always friendly and courteous. Quick check in and out. They have taken great measures during COVID to create a safe environment. More

by BP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

BMW Darien made it easy to locate & purchase my pre-owned vehicle. Thanks much to Al Ewert for his kindness, knowledge & professionalism, and to Anthony Martinez as well for his direction. I love my car (! More

by morningbreadamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Buetti , Anthony Martinez, Al Ewert
January 22, 2021

Not pleased of making a purchase that I still owe 20,000 on a car and still have to pay out 11,500 in repairs. More

by Casandra1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Ciardullo
Jan 22, 2021 -

BMW of Darien responded

Hello Valued customer, we are sorry for your disappointment with the repair needs on your vehicle. it is unfortunate that your rear air springs had failed. This failure as well as the gasket leakage is not uncommon for any vehicle with 90,000+ miles. We would be happy to work with you and try to help with the expense for any additional repairs that you might want to consider in the future. Thank you for your business Vincent Robustello

January 22, 2021

BMW Darien is probably the best BMW dealership I have ever purchased from. From receptionist to sales associate to technician, they have been very courteous, professional and helpful. More

by Manfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, technician, Gregory Michael
January 22, 2021

Did a great job on my car and returned it spotlessly clean. Everyone from the reception to the service manager were very professional, thanks much! More

by Sam.murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
January 21, 2021

Worked quickly and efficiently to fix problem. Brought in without appointment and they made time to get the right people to resolve the problem. Thank you More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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