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BMW of Darien
Darien, CT
2,163 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,163 reviews
January 16, 2021
Darien BMW was an awesome experience from service to loaner cars to pickup and drop off. Let’s not forget the maintenance being performed on your car. I highly recommend this dealership for all your BMW loaner cars to pickup and drop off. Let’s not forget the maintenance being performed on your car. I highly recommend this dealership for all your BMW needs. More
by Jamesdutt25
Employees Worked With
January 16, 2021
Nice people, good communications and work was done well and on schedule. I was a walk in and was handled promptly and professionally. A great service experience. and on schedule. I was a walk in and was handled promptly and professionally. A great service experience. More
by SilverM3
Employees Worked With
Other Employees :
Lady at the service desk. , Patricia Romagnoli
January 15, 2021
I am super satisfied with my most recent service which was prompted by the car sensors. From start to finish, from valet pick-up to return, each aspect of the process was videotaped and I was kept well in was prompted by the car sensors. From start to finish, from valet pick-up to return, each aspect of the process was videotaped and I was kept well informed of where in the process my car was, perfectly seamless. The video review of the servicing is a new, added feature and it delivers a substantial measure of security and confidence in this most recent service! Highly recommend this dealership! More
by Andrew M Grunebaum
Employees Worked With
Frank Ciardullo
January 15, 2021
I had to do a repair after a damage from an accident. Excellent service. Anthony Fischetti was handling our case, he is was very kind in answering all my questions. Excellent service. Anthony Fischetti was handling our case, he is was very kind in answering all my questions. More
by JD
Employees Worked With
Anthony Fischetti
January 14, 2021
Dealer is courteous and service oriented. However I have an X5 with 85K miles and an estimate $10K in engine repairs. Hugely disappointed in BMW’s quality and reliability. an X5 with 85K miles and an estimate $10K in engine repairs. Hugely disappointed in BMW’s quality and reliability. More
by BMWer
Employees Worked With
January 13, 2021
Great customer service. Prompt servicing and return of car - clean! I’ve been a satisfied customer for five years. I’ve never been pressured for unnecessary work. car - clean! I’ve been a satisfied customer for five years. I’ve never been pressured for unnecessary work. More
by Mark
Employees Worked With
Frank Ciardullo
January 12, 2021
Very professional and courteous. Excellent service. My wife and I have purchased about ten BMWs from the Darien BMW dealership and from Barbara Monick. All the cars have been serviced there. I would say t wife and I have purchased about ten BMWs from the Darien BMW dealership and from Barbara Monick. All the cars have been serviced there. I would say that our loyalty speaks to the quality of service More
by smarrone66
January 12, 2021
The service at this dealership is truly outstanding. Everyone there is very concerned that the best of service be provided to its customers.. I couldn’t be more pleased. Everyone there is very concerned that the best of service be provided to its customers.. I couldn’t be more pleased. More
by Ernestabate
Employees Worked With
Anthony Fischetti
January 12, 2021
Great attention to details. Frank has been very very helpful. Very good customer service. I had a noise issue in the car- it makes a squeaking noise on bumpy roads. Frank sent a technician ( who was a helpful. Very good customer service. I had a noise issue in the car- it makes a squeaking noise on bumpy roads. Frank sent a technician ( who was also super helpful) on a test ride with me to check the route cause. It is not easy to address the noise issue but Frank and team did a fantastic job. Thank u. I am glad to be with BMW Darien. A Genuinely great team. Thanks, Kandala More
by Rohit
Employees Worked With
Frank Ciardullo
