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BMW of Darien
Darien, CT
2,151 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,151 reviews
February 18, 2025
No issue with the dealership. However, Tom was rude, and rolled his eyes on two occasions, when I asked to talk to him to answer questions. However, Tom was rude, and rolled his eyes on two occasions, when I asked to talk to him to answer questions. More
by LB
Employees Worked With
February 18, 2025
was treated very professionally and was an enjoyable experience wish I could have that experience everywhere experience wish I could have that experience everywhere More
by bmw
Employees Worked With
February 18, 2025
Customer service is not particularly good— it’s important for customers to read all the fine print Seems like the service you would expect from a car dealer 50 years ago for customers to read all the fine print Seems like the service you would expect from a car dealer 50 years ago More
by Swb
Employees Worked With
February 15, 2025
Installation of brand new (& expensive) brakes were still screeching loudly after 6 weeks and 1,300 miles and I was told there was nothing they could do about it. screeching loudly after 6 weeks and 1,300 miles and I was told there was nothing they could do about it. More
by Unhappy Customer
Employees Worked With
February 15, 2025
BMW Darien was friendly, efficient, helpful and just made a maintenance visit very pleasant and painless! a maintenance visit very pleasant and painless! More
by krissycarboni
February 15, 2025
I am always greeted in a very welcoming way. I get the best service. Best communication. And treated with respect. I am grateful for a longtime positive relationship with all of the service de I get the best service. Best communication. And treated with respect. I am grateful for a longtime positive relationship with all of the service department. More
by lisamx3
February 14, 2025
Tyler along with the staff were very helpful and knowledgeable. It was also refreshing to be in a relaxed environment. knowledgeable. It was also refreshing to be in a relaxed environment. More
by drazny
February 14, 2025
Great experience working with tyler Orban ask for him in sales great great experience ever sales great great experience ever More
by crainz
February 13, 2025
Luigi was exceptional. His service was excellent and I would give a 5 star rating. His service was excellent and I would give a 5 star rating. More
by Ladybug
Employees Worked With
February 12, 2025
Excellent and Successful Car service, very friendly staff with nice client focus and solutions. Definitely in the Top places to take care of my car. with nice client focus and solutions. Definitely in the Top places to take care of my car. More
by Eduardo Torrealba
