BMW of Darien

I want to give a big THANK YOU to Ray Haynes at BMW of Darien for helping me with the purchase of my new car. From the moment I walked in, he was friendly, transparent, and genuinely interested in helping Darien for helping me with the purchase of my new car. From the moment I walked in, he was friendly, transparent, and genuinely interested in helping me find the right fit—not just trying to make a sale. He walked me through every step, explained all my options clearly, and never made me feel pressured. He also shared in my excitement and made our time together so fun! It was one of the best car-buying experiences I’ve had. I’d definitely recommend Ray to anyone looking for a great vehicle and excellent customer service. More

Great service, very quick and kept me updated on the progress. Sent a videos with the inspection of breaks and tires. progress. Sent a videos with the inspection of breaks and tires. More

This dealirship is always a pleasure. Clean, with professional and friendly staff. They provide an honest service. Clean, with professional and friendly staff. They provide an honest service. More

I had a great experience with service at BMW and service rep Jamie Gonzalez. I was given fair price, a few discounts as loyal customer, and excellent care of car rep Jamie Gonzalez. I was given fair price, a few discounts as loyal customer, and excellent care of car More

Scheduling was efficient, Luigi contacted us quickly and kept us updated on their work. The video inspection was a pleasant surprise. kept us updated on their work. The video inspection was a pleasant surprise. More

Service appointment was easy to schedule and get loaner;Dan kept me informed of updates needed and timing required. They helped navigate software updates I was challenged by and identified it was a loaner;Dan kept me informed of updates needed and timing required. They helped navigate software updates I was challenged by and identified it was a low battery issue! All is working perfectly now! Dan was a pleasure to deal with. More

Awesome place,,,always on time. Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... More

My car AC stopped working since late 2021, previous diagnostics were not able to identify the root cause. I sent it in again this year, Thomas Telesco and his team found the culprit and had it fixed! I diagnostics were not able to identify the root cause. I sent it in again this year, Thomas Telesco and his team found the culprit and had it fixed! I greatly appreciate their professionalism, clear communication and curtesy. I’m so thankful to have a working AC in the hot summer. All the staff at the service department are very friendly. More

I appreciated the updates via texts. The service manager was very accessible and responded quickly to my questions The service manager was very accessible and responded quickly to my questions More

Exceptional service, knowledgeable staff, and seamless experience - this dealership truly goes above and beyond. Highly recommended! experience - this dealership truly goes above and beyond. Highly recommended! More