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BMW of Darien - Service Center

Darien, CT

4.8
1,381 Reviews

1,381 Reviews of BMW of Darien - Service Center

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October 30, 2020

Excellent service. I thank Claus Hattasch for being such a wonderful sales agent.They were efficient and did a wonderful job. Thank you again. Thank you Claus. More

by Vidabarbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claus Hattasch, Frank Ciardullo, James Kavallines, Anthony Fischetti
October 30, 2020

I came in with an unannounced flat tire; it was fixed within hours; Vince was terrific. It was also important because it was an emergency situation. More

by Gwearle53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Vince was helpful, thorough, and kept me updated. They were accommodating when I had to get the car seat since they had to keep my car for a few days. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Everyone is great there. Thank you for your service Amazing people and service. Vicent my rep is awesome. Front fest is pleasant and professional. I’m happy here More

by cadetsvcs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, James Kavallines, Anthony Fischetti
October 29, 2020

The whole process was very easy and fast which I appreciated in my busy day. From the front desk to my service rep. All great. More

by Kkfoulke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Service Tech arranged to have my car serviced on short notice and got it done quickly and right. Same level of service I always get. More

by Seaztheda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 29, 2020

BMW of Darien is great! Their service staff is very efficient and friendly. It is a pleasure to bring my car in for service! Highly recommend them! More

by jimmymati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
October 29, 2020

Great Service. Care about customer relationships. The Dealer “ Does the right thing” for its customers. Good followup on telephone calls for service. Tim Haines in sales has been great More

by RCarratu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 29, 2020

Excellent customer service from purchase to service. Barbara and Patrica always go out of their way to ensure the customer experience is at its highest level. More

by Hnieporent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Romagnoli
October 28, 2020

Best service of any dealer I have experienced. Everyone was so friendly and your covid precautions were great. Shuttle was wonderful and made the whole process so easy. Highly recommend!!! More

by KidsCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Anthony Fischetti
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