Back

BMW of Darien - Service Center

Darien, CT

4.7
1,402 Reviews

1,402 Reviews of BMW of Darien - Service Center

Sort by
February 17, 2020

Outstanding experience Took my car to service. Very smooth and courteous process. I'm always impressed by people's professionalism, friendliness, and by a very efficient ope More

by okunevsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Feb 17, 2020 -

BMW of Darien responded

Thank you for coming to BMW of Darien for your auto needs! We are so happy to hear that you received professional service from our team.

February 17, 2020

Janes was very professional and knowledgeable Made the Janes was very professional and knowledgeable Made the process painless. The video review was a good touch. It was a pleasure having my car service More

by CLondon
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Feb 18, 2020 -

BMW of Darien responded

Thanks so much for taking the time to write us a review! At BMW of Darien, we strive to provide outstanding customer experiences and we're so happy that came true for you!

February 15, 2020

Excellent service. People are very courteous, professional, knowledgeable, you you could to help. It was easy to make an appointment with the loan. The car was returned washed and cleaned. pleasu More

by Okunevsky
Recommend Dealer
Yes
Employees Worked With
James, Vince Robustello
Feb 17, 2020 -

BMW of Darien responded

Thanks so much for taking the time to write BMW of Darien a five-star review. We're thrilled to hear that our team made your visit an enjoyable experience!

February 15, 2020

Brought my 2016 BMW in for annual warranty maintenance. Service was quick and efficient and I especially enjoyed getting a video of my inspection going over everything from tire tread to brake pad conditio More

by Andreozzi.jesse
Recommend Dealer
Yes
Employees Worked With
Vince Pampena,
Feb 17, 2020 -

BMW of Darien responded

Andreozzi, thank you for taking the time to leave BMW of Darien a positive review! We're happy to hear that our team kept you involved during your service visit. All of us look forward to taking care of you, and your 2016 BMW in the future!

February 14, 2020

Anther great experience BMW Darien continues to provide reliable and courteous service. We have been a customer for several years, and BMW Darien never disappoints. Thank y More

by ebaryn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony -
Feb 14, 2020 -

BMW of Darien responded

Thank you for the review! We are so glad our team provided the reliable and courteous service we expect here at BMW of Darien. We are grateful for your continuing business here, and we look forward to your next visit!

February 13, 2020

Chris my service person does a great job.He advises me Chris my service person does a great job. He advises me on warranty expiration and had my loaner ready; got everything fixed. Chris’ TLC is what mak More

by Drkeresey
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Feb 13, 2020 -

BMW of Darien responded

We appreciate you stopping by to review BMW of Darien! We're proud of the great service team we have here and it's fantastic to hear that you always enjoy working with Chris. We know he'll be as touched as we are by your kind words. Thanks for the great feedback!

February 12, 2020

Steve from sales is a pleasure to work with.Service Steve from sales is a pleasure to work with. Service Speedometer problems replaced under warranty. They always provide a exterior wash and inte More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Pampena, Vince Robustello
Feb 13, 2020 -

BMW of Darien responded

Kevin, thanks so much for taking the time to write BMW of Darien a five-star review! We're happy to hear that our team took care of you!

February 10, 2020

I had a very good experience with my recent service visit. James was professional and advised on upcoming needs to keep my vehicle operating properly. More

by C.C
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Feb 10, 2020 -

BMW of Darien responded

Thank you so much for your 5-star review of BMW of Darien! We are thrilled you had a good experience working with James. We appreciate you taking the time to leave a review and we hope to see you again soon!

February 07, 2020

Courtesy and respect to the customer is priority. Service area is clean and caters to the customer. Service personnel are very personable and listen to your issues More

by Joecon754
Recommend Dealer
Yes
Employees Worked With
James in service
Feb 07, 2020 -

BMW of Darien responded

Thank you for taking the time to review BMW of Darien. Our team is committed to 100% customer satisfaction and it's great to know that came through to you. We look forward to working with you at your next service visit!

February 07, 2020

Outstanding service. Great communication. Tremendous follow this. Professional and courteous. What more could you ask for. Really great team. They delivered my car on time and exactly on the money. Vinc More

by jsequenzia
Recommend Dealer
Yes
Employees Worked With
Vince Robustello
Feb 07, 2020 -

BMW of Darien responded

Thank you for the five stars! We are proud to know that our team provided the professional and courteous service we strive for here at BMW of Darien. We will be sure to let Vince know that you appreciate his help!

...
132
...