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BMW of Darien - Service Center

Darien, CT

4.8
1,377 Reviews

1,377 Reviews of BMW of Darien - Service Center

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August 19, 2022

All of the staff that I came in contact with were very pleasant and professional More

by Jessdeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez
August 19, 2022

BMW of Darien sets the bar when it comes to service and professionalism. I had gone to several dealerships in the tri-state, and couldn’t be happier with all things BMW solely because of The Darien dealers More

by Ionaless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Outstanding service department, and an extremely helpful sales team. I’ve been a customer for 30 years, and they have never diappointed. More

by simpatico1953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Martin
August 18, 2022

Courteous pick up and delivery. Thorough examination of the vehicle. Very professional in all aspects. More

by Mgberns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Very convenient location, to my home and work. The staff are always very nice each time I’ve been there for service on my vehicle. This location is definitely my number one choice for future ser More

by shawnetteabney25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Even though they were very busy, they took in my car on emergency basis and took care of it within two days. More

by Thursday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Staff is always courteous, friendly, knowledgeable, professional and excellent service. That is why I'm willing to drive an hour and a half to get my car serviced by BMW of Darien More

by guirmav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
August 18, 2022

Terrible communication. Appointment meant nothing. Car not even looked at until the day after the appointment. More

by magnussonkaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
August 16, 2022

Horrible experienced, Service guy TJ wasn’t friendly at all. I had a loaner and it wasn’t provided to me. Got my car back finally, with parts on the sit. More

by Max
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
TJ
August 16, 2022

This is by far the best dealer service I have received. Jamie was polite, informative, and helpful. I enjoyed the video of my car’s status and how quickly the team addressed my concerns! More

by Larrywade3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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