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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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August 20, 2022

As always Great Service and Fast Service which is greatly appreciated. And very happy that service dept is now open on Saturdays More

by mschloss6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Not only did they never communicate all day about when my car would be ready,so that I had to drive over to find out. Wasn’t ready as of 5 pm and they scratched my car in the lot!! More

by AMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Easy checkin, updates during service, and overall just exceptional service provider. Chris is amazing and the service department is very efficient. More

by susiemac98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Legere
August 19, 2022

BMW of Darien sets the bar when it comes to service and professionalism. I had gone to several dealerships in the tri-state, and couldn’t be happier with all things BMW solely because of The Darien dealers More

by Ionaless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

All of the staff that I came in contact with were very pleasant and professional More

by Jessdeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez
August 19, 2022

Excellent service, timely return of car (cleaner than when I sent it!) and good communication from both Chris and Claus. More

by NLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claus, Chris
August 18, 2022

Outstanding service department, and an extremely helpful sales team. I’ve been a customer for 30 years, and they have never diappointed. More

by simpatico1953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Martin
August 18, 2022

Even though they were very busy, they took in my car on emergency basis and took care of it within two days. More

by Thursday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Very convenient location, to my home and work. The staff are always very nice each time I’ve been there for service on my vehicle. This location is definitely my number one choice for future ser More

by shawnetteabney25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Staff is always courteous, friendly, knowledgeable, professional and excellent service. That is why I'm willing to drive an hour and a half to get my car serviced by BMW of Darien More

by guirmav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
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