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BMW of Darien - Service Center

Darien, CT

4.8
1,377 Reviews

1,377 Reviews of BMW of Darien - Service Center

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August 06, 2022

The drop off was very efficient. They inquired as to the services and issue I was having, noted them and dealt with them. The video exam was great. As was the loaner car and the effi More

by Tygers1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

It was a horrible experience. They never fixed my car and we're disrespectful to me. For a fake owned business I was appalled how I was treated. Never again More

by dwbriskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Pampena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

They fit me in right away when I had a nail in my tire. I always appreciate their great customer service. 90 minutes promised and 90 minutes delivered! More

by sabcrb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
August 05, 2022

Job replacement was fine work,,but have a problem. When I returned home I went into glove box an there was cracks in the molding under passenger air bag never there before.. They take pictures outside More

by Paul Hammond
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent I worked with spoke to him got excuses about how many they do an they don't even work around this trim piece that was broken.He told me that it's my problem wasn't anything to do with work performed..
Aug 05, 2022 -

Paul Hammond responded

There's been a damaged piese of molding that needs to be addressed an replaced Thank you Mr. HAMMOND

August 05, 2022

Vincent, the advisor was great! In fact, the whole experience was great. I like that you can do everything online. I’m so glad that I have this dealership so close. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Everyone is very professional, available and wants to be of assistance ! My car problems are carefully explained including options for consideration. More

by nlitteral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist on Sat a.m. July 30
August 04, 2022

Helpful with my BMW. Recommended certain changes and things to push to a later date. More

by Lbogdanov86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
August 04, 2022

3 day service for 1 day job left me unhappy and unimpressed with the place More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

My first bmw and by far the best service ever. Great team from start of dropping car to loaner. Amazing !! More

by Debhaz916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ciskowski
August 04, 2022

Pretty good. Usually a little better but I think it's a very busy time of year. I hope they bring back Valet service like I've had the 2 years before for servic More

by sandyvdz68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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