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BMW of Darien - Service Center

Darien, CT

4.7
1,443 Reviews

1,443 Reviews of BMW of Darien - Service Center

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September 22, 2022

Jamie was a great service advisor, made the appointment with no issues and they provided transportation to my house, car was ready the next day all i did was sign and i was on my way More

by Sebastian Velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

BMW of Darien responded

Hi Sebastian - It's wonderful that Jamie delivered such a hassle-free service experience! Thank you for the five-star review and for trusting BMW of Darien with your vehicle. It was a pleasure to assist you!

September 21, 2022

Keith was excellent. He was articulate and efficient. Other staffs were friendly as well. Great experience! More

by qun_shao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 21, 2022 -

BMW of Darien responded

Keith will be so happy to hear you appreciated his help! Thank you for the 5-stars from all of us at BMW of Darien!

September 21, 2022

Very good at listening to what the customer has to say. Very good at paying attention to many detailed items and issues. More

by dimartino4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kozlowski
September 21, 2022

It’s always take too long for the car to be check but I got use to it :) All the people who works there are amazing!!! More

by Kvetkamizerova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

BMW of Darien responded

Hi Kvetkamizerova - Thank you for your patience. We are grateful for your business and five stars for BMW of Darien! See you down the road.

September 20, 2022

Very pleased that the service department was able to get my disabled vehicle in right away. Thank you More

by Sm92mma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2022

Excellent customer service. Excellent work on my vehicle. Trustworthy employees. Respectful, knowledgeable. If I have a problem, they do their best to make things right. More

by carrierubinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Great service and always helpful. I also appreciated they returned my car to my home. More

by Ellen Ellenzspear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Skorvanek
September 15, 2022

Very helpful, clean environment, timely. Answered every question completely. A terrific experience. Also very helpful getting me to and from dealership. More

by dan4698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albano
September 15, 2022

Great service and done on timely basis . The dealership is also spotless and clean and provides an area for me continue doing my work. More

by steve.iannone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
September 15, 2022

The service was great, everyone is very polite and completely proffessional that is why i have ourchased my last six vars with. BMW of Darien More

by Lstemerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Legere
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