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BMW of Darien - Service Center

Darien, CT

4.8
1,377 Reviews

1,377 Reviews of BMW of Darien - Service Center

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June 09, 2022

Good fast service. professional all of the way would highly recommend. X.x.x.x More

by wwiacek
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
Jul 07, 2022 -

BMW of Darien responded

Hi wwiacek, thank you for the feedback. Glad to hear that everything went well and your service appointment was fast!

May 25, 2022

All staff were most pleasant. Check in and check out were easy. Cost of replacement i3 key was excessive—$588.42 + tax. More

by costedanjoux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

The advisor Robert Plimpton lacks customer service training. He does not give any option for customer regarding the issue. He is rushing to talk and does not explain in layman's terms the technic More

by MAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Plimpton
May 18, 2022

BMW Darien always excellent for service for the 25 years I have been a customer More

by RReynolds22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Fuentes
May 16, 2022

BMW of Darien was very efficient and helpful to me when I arrived at the dealership with a leaking engine hose. It was taken care of overnight and I had my car back. Very organized process! More

by Karenc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
Jul 07, 2022 -

BMW of Darien responded

Hi Karenc, thank you for your feedback. Happy to hear that we were able to get the problem fixed and that the whole process went well!

May 12, 2022

Business Manager Anthony Martinez is the glue that keeps me coming back to buy more cars (this will be my 5th purchase from this dealer More

by Pcantor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Merteri, Anthony Martinez
Jul 07, 2022 -

BMW of Darien responded

Hi Pcantor, thanks for the feedback. We are happy to hear that Anthony was able to help you throughout your transactions. Thank you for your business!

April 29, 2022

From the time I purchased my m5 to the service white glove service I will recommend to anyone More

by Fmanstra25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Samperi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John,Hamilton , Frank Ciardullo, Jeremy Ciskowski
Apr 29, 2022 -

Fmanstra25 responded

White glove service will recommend to anyone from purchasing to servicing your vehicle

April 28, 2022

Always very good service. Everyone is pleasant, accommodating and customer oriented. I get all my questions answered promptly and would highly recommend their service departme More

by Sandy_rama
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
April 22, 2022

Excellent services for taking order and completing the services timely . We like valet services for seniors More

by matsuzaka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
April 22, 2022

Dealership in Darien is top notch. They’re friendly, efficient and most of all Knowledgeable. I’ve had BMWs for the last 25 years and Darien is by far the best, In all aspects! As More

by mbianculli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
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