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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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August 04, 2022

Everyone is very professional, available and wants to be of assistance ! My car problems are carefully explained including options for consideration. More

by nlitteral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist on Sat a.m. July 30
August 04, 2022

My first bmw and by far the best service ever. Great team from start of dropping car to loaner. Amazing !! More

by Debhaz916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ciskowski
August 04, 2022

3 day service for 1 day job left me unhappy and unimpressed with the place More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Pretty good. Usually a little better but I think it's a very busy time of year. I hope they bring back Valet service like I've had the 2 years before for servic More

by sandyvdz68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Top notch service across the board. From sales, service and front desk. Been a customer for over 20 years. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj
August 02, 2022

Great service and very responsive. Sebastian is a terrific customer service guy and represents you very well. More

by Mherling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
August 02, 2022

Work was done as promised. Car was delivered back prior to the estimated tim/day. More

by Aspada1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Extremely courteous and knowledgeable staff who send you a video of their inspection so you get to see exactly what they see and show you what needs to be corrected instead of just calling you on the phone More

by Castle girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Service was great quick and efficient. Jaime was very responsive and attentive to my cars needs. More

by Andre P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Dropped off car Monday am. Wasn’t fixed until Thurs night. Cost a fortune. Spent a bunch of $ on Ubers, all for the privilege to have to come back and spend more money on the More

by Jenforlizzi@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie
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