1,377 Reviews of BMW of Darien - Service Center
All staff were most pleasant. Check in and check out were easy. Cost of replacement i3 key was excessive—$588.42 + tax. Check in and check out were easy. Cost of replacement i3 key was excessive—$588.42 + tax. More
The advisor Robert Plimpton lacks customer service training. He does not give any option for customer regarding the issue. He is rushing to talk and does not explain in layman's terms the technic training. He does not give any option for customer regarding the issue. He is rushing to talk and does not explain in layman's terms the technical issue. Also did not explain properly the billing. He just give it to the person in front and i have to figure it out by reading the breakdown. No interpersonal skills. Lacks customer service smile. More
BMW of Darien was very efficient and helpful to me when I arrived at the dealership with a leaking engine hose. It was taken care of overnight and I had my car back. Very organized process! arrived at the dealership with a leaking engine hose. It was taken care of overnight and I had my car back. Very organized process! More
Business Manager Anthony Martinez is the glue that keeps me coming back to buy more cars (this will be my 5th purchase from this dealer me coming back to buy more cars (this will be my 5th purchase from this dealer More
From the time I purchased my m5 to the service white glove service I will recommend to anyone glove service I will recommend to anyone More
Always very good service. Everyone is pleasant, accommodating and customer oriented. I get all my questions answered promptly and would highly recommend their service departme Everyone is pleasant, accommodating and customer oriented. I get all my questions answered promptly and would highly recommend their service department. More
Dealership in Darien is top notch. They’re friendly, efficient and most of all Knowledgeable. I’ve had BMWs for the last 25 years and Darien is by far the best, In all aspects! As They’re friendly, efficient and most of all Knowledgeable. I’ve had BMWs for the last 25 years and Darien is by far the best, In all aspects! As allows, Anthony Fischetti never lets me down..Thank you! More