BMW of Darien - Service Center

Went here to take care of a recall. Wonderful staff and service. Would definitely recommend! Wonderful staff and service. Would definitely recommend! More

There were multiple issues when they returned my car to me. No break check was done. Tire pressure light was on. Bottom cover under car was not screwed in. The dealership charges a lot for service and yet me. No break check was done. Tire pressure light was on. Bottom cover under car was not screwed in. The dealership charges a lot for service and yet it was mediocre. More

Service rep was a very poor communicator and failed to provide the customary information regarding services performed on car and cost. Failed to respond to a voicemail left for him. Certain easy items wer provide the customary information regarding services performed on car and cost. Failed to respond to a voicemail left for him. Certain easy items were not attended to. Interrupted discussions with customer and was belligerent. Very unpleasant to deal with and did not generate a sense of trustworthiness. More

Everything went well as discussed with the service department. No issues. Professional, quality and on time. department. No issues. Professional, quality and on time. More

Leasing the car was fine. Service left much to be desired. Primarily because of poor communication and no one answering their phones. Could not find out status of my repair da Service left much to be desired. Primarily because of poor communication and no one answering their phones. Could not find out status of my repair day it was supposed to be finished and had to call numerous times with no answer, unanswered voicemail or being disconnected. More

very nice guys, and efficient. I would go there always later. Good environment and service. Thank these guys very much . I would go there always later. Good environment and service. Thank these guys very much . More

Vincent at the Darien dealership kept in touch with me to report on the progress. Everything was done in the most responsible and professional way. I was very pleased with the manner in which my issue was re report on the progress. Everything was done in the most responsible and professional way. I was very pleased with the manner in which my issue was resolved. More

Quick help with a recall issue and gave loaner and scheduled the appt very quickly scheduled the appt very quickly More

I went to the dealership for new brakes. Vincent was knowledgeable, professional, responsive and friendly. The work was done on time and correctly. The car was cleaned before it was return Vincent was knowledgeable, professional, responsive and friendly. The work was done on time and correctly. The car was cleaned before it was returned. Great job. More

Super attentive and customer service oriented. Great communicators and I loved the video they sent at the end. Great communicators and I loved the video they sent at the end. More