1,377 Reviews of BMW of Darien - Service Center
Nice people. Prices are sky high. $200 for each issue examined…before fixing it. Picked up the car and got in and the speaker was playing super loud white noise. Prices are sky high. $200 for each issue examined…before fixing it. Picked up the car and got in and the speaker was playing super loud white noise. The diagnostic they did said there was a problem with the amp but they delivered it to me without mentioning it or warning me of the ear splitting noise. Had to wait while they pulled the fuse on the amp. More
Always do the correct job and done correctly service advisor very good and honest and let’s you know if you need any other things that need fixing advisor very good and honest and let’s you know if you need any other things that need fixing More
Having service at the BMW of Darien dealership always makes me happy that I am a BMW owner. I never have to wait Long when I drop off my car or pick it up and even if I have to call, I always enjoy getti makes me happy that I am a BMW owner. I never have to wait Long when I drop off my car or pick it up and even if I have to call, I always enjoy getting a cup of coffee from the espresso machine. And my car always comes back cleaner than when I left it! More
Superb Customer Service: BMW diagnosed my service issues quickly, sent me a very comprehensive and easy to understand video of the work needed, provided a sensible up-front cost, and delivered superb result quickly, sent me a very comprehensive and easy to understand video of the work needed, provided a sensible up-front cost, and delivered superb results timely with no issues. Immensely efficient communication, invoicing, and delivery of the completed vehicle. Spot on. More
Great 3rd visit service appt at BMW Darien. Everything went smoothly. Check in and out very fast. Anthony, my rep this visit, was very helpful. Highly recommend. Everything went smoothly. Check in and out very fast. Anthony, my rep this visit, was very helpful. Highly recommend. More
I continued to be very satisfied with the staff at BMW of Darien, both in the service department and in the front office. The service staff clearly articulates the issues that require servicing as well as pr Darien, both in the service department and in the front office. The service staff clearly articulates the issues that require servicing as well as provides competitive fees with geniune BMW parts. I've found Anthony and Trevor to be courteous, helpful, and very flexible in delivering excellent service. Thank you! More
BMW of Darien has service down to perfection. This is my sixth three year lease. Bringing the car in for required service is no problem at all. Just about every facet is automated using my phone This is my sixth three year lease. Bringing the car in for required service is no problem at all. Just about every facet is automated using my phone except when I drop off the car, pick up a loaner, and when I return the loaner and drive home in my nice clean car. Darien BMW is the place to buy or lease your next car. More
My experience was great, Vince Pampena kept me updated and his customer service was outstanding and his customer service was outstanding More