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BMW of Darien - Service Center

Darien, CT

4.8
1,377 Reviews

1,377 Reviews of BMW of Darien - Service Center

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April 07, 2022

Nice people. Prices are sky high. $200 for each issue examined…before fixing it. Picked up the car and got in and the speaker was playing super loud white noise. More

by Info
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou
April 06, 2022

Always do the correct job and done correctly service advisor very good and honest and let’s you know if you need any other things that need fixing More

by Bsavitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
April 06, 2022

Very quick service! Got my car done by the time I needed it. Very thorough with the video! Thank you bmw of Darien! More

by Steph0186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
April 06, 2022

Jennifer Fuentes is the best and made sure she met all my needs in In a timely manner More

by the5ds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Fuentes
April 06, 2022

Having service at the BMW of Darien dealership always makes me happy that I am a BMW owner. I never have to wait Long when I drop off my car or pick it up and even if I have to call, I always enjoy getti More

by jenny.dolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
April 05, 2022

Superb Customer Service: BMW diagnosed my service issues quickly, sent me a very comprehensive and easy to understand video of the work needed, provided a sensible up-front cost, and delivered superb result More

by Eduardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
April 05, 2022

Great 3rd visit service appt at BMW Darien. Everything went smoothly. Check in and out very fast. Anthony, my rep this visit, was very helpful. Highly recommend. More

by dl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
April 05, 2022

I continued to be very satisfied with the staff at BMW of Darien, both in the service department and in the front office. The service staff clearly articulates the issues that require servicing as well as pr More

by bimmerob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claus Hattasch, Anthony Fischetti
April 05, 2022

BMW of Darien has service down to perfection. This is my sixth three year lease. Bringing the car in for required service is no problem at all. Just about every facet is automated using my phone More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
April 05, 2022

My experience was great, Vince Pampena kept me updated and his customer service was outstanding More

by sue_kelly
Customer Service
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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