BMW of Darien - Service Center

Excellent service experience . Everything was handled smoothly and efficiently. Good job on this scheduled service. Everything was handled smoothly and efficiently. Good job on this scheduled service. More

Fabulous service! I walked in, they greeted me by name (I had never been there before), took my keys, and brought me right over to the loaner department where the cler I walked in, they greeted me by name (I had never been there before), took my keys, and brought me right over to the loaner department where the clerk quickly got my information so she could assign me a car. After doing the paperwork, she sent me over to my service advisor. This woman was knowledgeable and very helpful. I was soon on my way. I was happily surprised when I received a video of the inspection of my car! What a cool and interesting idea! I received a call at 4 that the car was ready, and I could come back in the morning to make the exchange if I preferred. I chose to pick it up today. When I walked into dealership I was greeted by name, told my car would be up in a couple of minutes and walked over to the cashier. It couldn’t have been easier or a nicer experience. It was a pleasure to do business with BMW of Darien. More

Always a pleasure to deal with All of the employees are Courteous, professional, timely, updates periodically of up coming appointments, status and readiness. Couldn’t per happier with the service. Courteous, professional, timely, updates periodically of up coming appointments, status and readiness. Couldn’t per happier with the service. More

The whole experience went well. Prompt and efficient service. Appreciate the ride from and to my home. Thanks. Prompt and efficient service. Appreciate the ride from and to my home. Thanks. More

Always Great service, team and they make the whole experience enjoyable. I will not go anyway else experience enjoyable. I will not go anyway else More

Booked appointment online and received immediate confirmation back. Constant communication from start to finish. Easy and friendly. confirmation back. Constant communication from start to finish. Easy and friendly. More

Considerate, efficient, and effective. Customer is treated with respect. No hesitation about using them again. Customer is treated with respect. No hesitation about using them again. More

Professional and friendly service. Frank my service rep. Is great, always on top of things. Communicates with me until car is finished. Always enjoy their coffee machine upstairs in wa Frank my service rep. Is great, always on top of things. Communicates with me until car is finished. Always enjoy their coffee machine upstairs in waiting room. Dealership is spotless. Have been going there for 20 years. More

BMW of Darien is great to do business with. They have been very attentive to my needs and they provide great customer service. They have been very attentive to my needs and they provide great customer service. More

Everyone is super helpful service is outstanding Front desk very friendly. I always come here Front desk very friendly. I always come here More