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BMW of Darien - Service Center

Darien, CT

4.7
1,443 Reviews

1,443 Reviews of BMW of Darien - Service Center

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March 30, 2022

Exceptional job. I really like the video update of there work. Very thorough job they did. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou and receptionist were also very helpful. , Anthony Fischetti
March 29, 2022

Proactively reached out to me with a recall notice, efficiently scheduled my visit, provided a loaner, and got the job done in one day. Happy with the service. More

by bmw3wagonowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
March 29, 2022

Excellent service with on time vehicles delivery also the outstanding loner - My wife love the Loner than my original car . More

by Alam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
March 28, 2022

Excellent service provided by a very professional and courteous staff. They perform extremely well on every promise. More

by Bspremulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2022

Thanks for taking such great care of me. Communication was excellent. Repairs went better than expected. Lou was great! More

by Joshmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Merturi
March 26, 2022

Darien BMW addressed my service needs in expected time, despite manpower shortages assoc w pandemic. More

by allen.yale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Fuentes
March 26, 2022

only ever take our car here for service. Vince is always polite, professional and will do anything to make the visit as smooth and easy as possible. Full marks to the BMW of Darien service t More

by Brett G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

A great experience. Much better than other dealers I've gone to. Will definitely come back. More

by jaquilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli, Bill Skorvanek
March 24, 2022

Service here is being excellent. Customer service is outstanding and everyone is so polite and helpful. I’m very happy that O chose to have my new vehicle devices here. Top notch! More

by Katiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Merturi
March 23, 2022

The dealership was very accommodating on an unexpected issue. Took me right in, handled it efficiently and everybody was very friendly. More

by rp9877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
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