BMW of Darien - Service Center

Frank Ciardullo didn’t attempt to resolve issue with broken USB port under warranty. Instead he said the USB port was pushed in too far which is was not how vehicle was given. Be careful of this deale broken USB port under warranty. Instead he said the USB port was pushed in too far which is was not how vehicle was given. Be careful of this dealership blaming owner for repairs that are covered under warranty. More

Thorough and timely service for my BMW. Great helpful staff and nice loaner cars to use while car is being serviced. Thank you BMW Darien. staff and nice loaner cars to use while car is being serviced. Thank you BMW Darien. More

They were very accommodating when I had a problem. Everything was explained and I received periodic updates. The process was smooth and met my expectations. Everything was explained and I received periodic updates. The process was smooth and met my expectations. More

Terrific service earlier today. Everything from diagnosis to resolution was professional. They provide a step by step review from the mechanic via video link which was reassuring. Thank you. to resolution was professional. They provide a step by step review from the mechanic via video link which was reassuring. Thank you. More

I was treated extraordinarily courteously and efficiently by Fred, Jose, Patricia and the driver of the courtesy car for my ride home. The paintless dent removal was absolutely undetectable. The enti by Fred, Jose, Patricia and the driver of the courtesy car for my ride home. The paintless dent removal was absolutely undetectable. The entire experience was quick and easy and the excellent result exceeded my expectations. More

All the people are nice and courteous. Vince, my service guy, is the best. Thanks guy, is the best. Thanks More

Valet car service: professional, fast, efficient an accommodating. Called to update on status and confirmed for successful completion. Superior service similar to 5 star hotels. Very pleased with the q accommodating. Called to update on status and confirmed for successful completion. Superior service similar to 5 star hotels. Very pleased with the quality. Thank you 😀👍 More

Great service!!! Very friendly!!! Super helpful in turning around quickly!!! turning around quickly!!! More

Frank is very empathetic, thoughtful, knowledgeable. He’s a five-star pro in every respect. Dave Matlow a five-star pro in every respect. Dave Matlow More

Quick easy and streamlined service. Everyone was friendly and I received my car within a very reasonable amount of time. Enjoyed the loaner car as well and I received my car within a very reasonable amount of time. Enjoyed the loaner car as well More