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BMW of Darien - Service Center

Darien, CT

4.7
1,388 Reviews

1,388 Reviews of BMW of Darien - Service Center

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May 24, 2021

Very responsive and very thorough. particular applause for service advisor Patricia Romagnoli - courteous, efficient and helpful! (Didn’t need 25 words to acknowledge your service). More

by Alancadan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Quaglio, Patricia Romagnoli
May 24, 2021

The service area is superb. Vince Pampena is the best service advisor I’ve ever had. The service department is accurate thorough and responsive. A pleasure to deal with. More

by Justin r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

This dealership gets an A+. Professional, timely and they keep the customer updated on what is going on with the car during service. I have used them for years. Vince is great! He is so attentive and court More

by LilliantropeaRevireBMWDarien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

Great service and advisors who thoroughly check you car is operating the best possible way and advise you the timeframe when future service will be needed. More

by CherylAnnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
May 12, 2021

Expeditious and friendly. Great staff. Nice waiting area. Very trustworthy. Will definitely return to dealership in Darien for service and sales. Second good experience there More

by Prubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo, Anthony Fischetti
May 12, 2021

Fast, easygoing and helpful. Got the job done within two hours and also helped me out with other issues without any cost. Best service I had in a while. More

by SemiDom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Samperi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Ewert, Frank Ciardullo, Vince Robustello, Anthony Fischetti, Lina Wallace, Patricia Romagnoli
May 11, 2021

I’ve been dealing with BMW of Darien for about 4 years and the service is excellent. Quite expensive, but it’s worth it. They did a fantastic job on my BMW 650. The people there are friendly and polite More

by Mike Rones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
May 10, 2021

Always excellent service. The staff are always courteous and helpful. I have been a customer there for 15 years. The staff may have changed a bit but the service in every department is always great More

by amontantine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
May 09, 2021

I was blessed today by Darien BMW Service Team. Driving from New Jersey to Hartford Connecticut halfway there on 287 I get a blowout and I'm about 10 miles away from Darren BMW. My car gets towed there w/I More

by chaz0325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Team, Patricia Romagnoli
May 05, 2021

Provided solid service, very efficient check in and processing and clear communictions before, during and after. Also we’re very accommodating on the loaner car for the day More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
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