1,386 Reviews of BMW of Darien - Service Center
Great communication. Love the video review provided. Efficient service. Everyone is friendly and kind. Solid health and safety protocols. What more could you ask for? Efficient service. Everyone is friendly and kind. Solid health and safety protocols. What more could you ask for? More
I had the airbag recall completed (remotely) at my home. Tyler (tech) was knowledgeable, efficient and completed the work quickly. The entire process from my initial call to the serv. Dept. to completion Tyler (tech) was knowledgeable, efficient and completed the work quickly. The entire process from my initial call to the serv. Dept. to completion was simple and completed quickly. More
We had a great experience with our recent services with BMW of Darien. They came to pick up our car and dropped it off on time. It was super easy and worry free. Thank you! BMW of Darien. They came to pick up our car and dropped it off on time. It was super easy and worry free. Thank you! More
Excellent service provided.They call you to explain any Excellent service provided. They call you to explain any problem and provide the estimate cost for it. They give you options if needed. Good loaner Excellent service provided. They call you to explain any problem and provide the estimate cost for it. They give you options if needed. Good loaner too! More
Organized, prepared, ready ... love these guys, they get the job done and are very friendly, explaining and communicating well. Big shout out to the drivers out front, they are always efficient and professi the job done and are very friendly, explaining and communicating well. Big shout out to the drivers out front, they are always efficient and professional. More
From the minute I arrived to picking up my car has been nothing less than fantastic. I felt like I was the only one who was having my car serviced. I felt as if I had a red carpet laid out for me. I picked nothing less than fantastic. I felt like I was the only one who was having my car serviced. I felt as if I had a red carpet laid out for me. I picked up a loaner which was the nicest loaner I have ever had. It was brand new with around 300 miles on it not a scratch to be found. My service Anthony was a pleasure to work with and would love him to be my service advisor for future services when they become due. He explained that I had two services that weren’t due until May and asked if I want to have it done that day in lieu of having to bring it back in two months. I decided to have it done that day. The people at Darien have kept my car running as if it was brand new, even though it’s 12 years old. I received an update from Anthony, so I knew what was done, the cost and when I could pick up my car. My thanks to Anthony. More
Excellent service!! I used their valet service and it was very convenient. They picked up my car and brought it back for me. What could be easier?! very convenient. They picked up my car and brought it back for me. What could be easier?! More
Excellent customer care and communication. Seamless coordination of my rental while car was being serviced. Highly recommend their dealership for service for anyone with a bmw. coordination of my rental while car was being serviced. Highly recommend their dealership for service for anyone with a bmw. More
Great service and very transparent about what was essential and what could wait on mechanical defects with the car. Anthony was superb and extremely honest. essential and what could wait on mechanical defects with the car. Anthony was superb and extremely honest. More
I’ve been using BMW of Darien for years, and they are exceptional in both sales and service. Incredibly knowledgeable, helpful and they seem to really care exceptional in both sales and service. Incredibly knowledgeable, helpful and they seem to really care More