BMW of Darien - Service Center

Showed up without an appointment for some unscheduled work ahead of long trip. taken in easily. All work completed in five hours. Masterful! Thank you!! work ahead of long trip. taken in easily. All work completed in five hours. Masterful! Thank you!! More

Awesome video showcasing exactly what was wrong with my car. Entire process was smooth and efficient. I also appreciate the much needed interior cleanup. Thank you BMW Darien! car. Entire process was smooth and efficient. I also appreciate the much needed interior cleanup. Thank you BMW Darien! More

BM W is ver accommodating. They provided me with a loaner car while my car was being serviced. Staff is courteous, very knowledgeable and efficient. loaner car while my car was being serviced. Staff is courteous, very knowledgeable and efficient. More

They have an Excellent service department. Easy process all the way through. Very informative And friendly staff. Would highly recommend getting your service done at this location. all the way through. Very informative And friendly staff. Would highly recommend getting your service done at this location. More

Great service as always. Welcomed by Fredy host, rapidly assisted by the counter lady and Frank my service rep. All very efficient including the drivers assisted by the counter lady and Frank my service rep. All very efficient including the drivers More

excellent experience, great service. They put the customer first. Well done. I highly recommend working with this team of professionals. They are really focused on excellence. customer first. Well done. I highly recommend working with this team of professionals. They are really focused on excellence. More

I have been leasing cars from BMW of Darien every three years for almost fifteen years. The service and attentiveness have always been very good but have even gotten better over the past few years. Everyon years for almost fifteen years. The service and attentiveness have always been very good but have even gotten better over the past few years. Everyone there from the moment you are greeted at the door to the moment you leave is courteous, caring, and friendly. It is a terrific dealership. More

Always excellent, efficient, and expert service at Darien BMW. Vince is very responsive and attentive to our specific needs. Valet pickup and delivery was extremely convenient during this time. Video show BMW. Vince is very responsive and attentive to our specific needs. Valet pickup and delivery was extremely convenient during this time. Video showing where work needed on the car was helpful in understanding the possible implications and calibrating level of urgency. Some of the digital messaging was a little confusing .. could use a bit of refinement and improved consistency. Overall, another very positive experience. Thank you! More

Thank you Anthony and BMW of Darien for excellent and above and beyond customer service always! I appreciated your patience in making sure my questions and concerns were addressed and your communication above and beyond customer service always! I appreciated your patience in making sure my questions and concerns were addressed and your communication throughout the process. More

The work done was great and they provided helpful feedback on the car. My only complaint is that someone left a grease smudge on center console. Should have been caught before I saw it. feedback on the car. My only complaint is that someone left a grease smudge on center console. Should have been caught before I saw it. More