Back

BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

Sort by
April 03, 2021

Great team to work with. Considerate, efficient and friendly. They made the service as painless as possible. I would highly recommend this dealership. Thank you. More

by Aghsent
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

I scheduled an oil change for 1pm. I opted to wait in the lounge for the work to be done. My car was serviced properly and the staff was helpful but it took over an hour and a half. I think that it should've More

by Katey319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve- service technician was very clear on the walk through video, Anthony Fischetti
March 30, 2021

Excellent service! Car was quickly fixed. Received a video with general diagnostic. Super kool!! Great lattes too! Everyone there is really helpful, courteous and knowledgeable. I enjoy taking my car th More

by Petrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie , Frank Ciardullo
March 30, 2021

The process was simple and smooth with lots of clear communication and minimal wait times. Everyone involved was professional and courteous. As an added bonus, my car was nicely cleaned. More

by Disappointed234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli
March 26, 2021

Exceptional service with very professional staff. My first BMW of Darien Valet Service experience was seamless. They picked up my car at home and delivered it after few hours looking brand new. Patricia More

by DSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
March 26, 2021

Great communication. Love the video review provided. Efficient service. Everyone is friendly and kind. Solid health and safety protocols. What more could you ask for? More

by RSM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
March 25, 2021

I had the airbag recall completed (remotely) at my home. Tyler (tech) was knowledgeable, efficient and completed the work quickly. The entire process from my initial call to the serv. Dept. to completion More

by Bom13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
March 25, 2021

We had a great experience with our recent services with BMW of Darien. They came to pick up our car and dropped it off on time. It was super easy and worry free. Thank you! More

by lf
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
March 19, 2021

Excellent service provided.They call you to explain any Excellent service provided. They call you to explain any problem and provide the estimate cost for it. They give you options if needed. Good loaner More

by Xaviguz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
March 18, 2021

Organized, prepared, ready ... love these guys, they get the job done and are very friendly, explaining and communicating well. Big shout out to the drivers out front, they are always efficient and professi More

by lsavage
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Jean-Pierre
...
94
...