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BMW of Darien - Service Center

Darien, CT

4.7
1,385 Reviews

1,385 Reviews of BMW of Darien - Service Center

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February 26, 2021

The service Dept. Is very friendly and treated me with respect knowing I traveled far away to bring my X3 to them. I would definitely go back there again. Vinny and Frank are good people. More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
February 25, 2021

Easy to book an appointment and the departments communication of the work that needed to be done (and some that I should consider in the future) was excellent. All around a very positive experience More

by Wscoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
February 25, 2021

Very professional and efficient. We had an airbag replaced and they did a complimentary review of the vehicle plus a wash. This was my first experience with this dealership and it was a pleasure. More

by Colin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 25, 2021

excellent jobwill be coming back getting a new car excellent job will be coming back getting a new car thank you thank you professional thank you thank you thank you thank you than More

by mspau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fischetti
February 23, 2021

The dealer is very friendly to deal with and does a great job with service. The overall experience was very good. I highly recommend them. More

by Jefy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
February 23, 2021

Always a positive experience with Darien BMW. Today’s service on my X3 was flawless, from check in,, to the time for the service to the car wash. More

by Rdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
February 23, 2021

Terrific communication- kept me informed every step of the way - made for a seamless visit! Covid protocols intact and upheld across pre visit and while at dealership - and texting/email updates made it More

by Klarkin913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Laporte, Frank Ciardullo
February 23, 2021

Excellent dealership, always on top of things. And it's wonderful having your car clean before you pick it up. We've been loyal customers for well over 20 years More

by sealevel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
February 22, 2021

Very responsive and thorough. Professional and patient. Excellent attention to detail and service. Personable and reliable. I would go back there anytime and wished I lived closer to be able to do that More

by jeanwalshe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
February 21, 2021

Fast and extremely professional. I really enjoyed the video showing the current condition of the car. Darien service is way superior to Greenwich in multiple levels I will never go back to Portches More

by LSchlittler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
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