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BMW of Fort Washington - Service Center

Fort Washington, PA

5.0
913 Reviews

913 Reviews of BMW of Fort Washington - Service Center

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July 01, 2025

Best service I've ever had from a dealer. Ben always goes above and beyond. They really make you feel like a valued customer. More

by Jmdischell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Thank you Ben for the great Service you provide here at the Dealer. Rich and Ryan are Great too. Melany was amazing too More

by richardcastillo0119
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Del Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

great dealership to work with. been coming here for a while and Ben and Melany are a great asset to the dealership. hard working people. More

by carlport3r
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Del Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

The best Dealer I have ever visited in my life, the people are very kind and very wonderful. More

by richardcastillo0119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melany Del Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Thank you Ben and Melany for everything. This location is amazing for service. i had a great time here and will return for future services More

by rachaelmcmullen01
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Del Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2025

Brought my vehicle here today and had a great time. Everyone is very nice and helpful. Ben and Melany were awesome! More

by sue.cracha.68
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Del Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2025

Dealership service department was very helpful. I enjoyed working with Frank was very helpful and Ben gave me a ride home once I dropped my car off for the day. More

by Familybeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2025

Ben is very helpful and kind. He is always willing to help and answer questions. Ben is the best. More

by Dan Dur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco D'Ambruoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kamberogiannis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

BMW of Fort Washington responded

Hello Dan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2025

I am disappointed that the recall could be done. The appointment was made with weeks before and spares were not available to do the recall. I was expecting more from BMW dealer. More

by X3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Kogout
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

BMW of Fort Washington responded

X3, Thank you for taking the time to share your feedback. We sincerely apologize regarding your recent experience and understand your frustration. This is not the level of service we strive to provide and apologize for the inconvenience this caused. Unfortunately, parts availability is often impacted by factors outside of our immediate control. We recognize the importance of clear communication and setting accurate expectations to enhance your service visit and apologize that we fell short of your expectations. We would appreciate the opportunity to discuss this further and offer personalized assistance for you. Please feel free to contact our General Manager Jim Kostack at 267-705-6539 or jim.kostack@mileone.com so Jim can assist you directly.

June 19, 2025

Ben and Giuseppe provided excellent service and completed my vehicle promptly. I highly recommend them. More

by DomW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Linch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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