BMW of Fort Washington - Service Center

Ben was a great driver. He dropped me off and picked me up after the car service was completed. Thanks Ben! He dropped me off and picked me up after the car service was completed. Thanks Ben! More

Following a frustrating service experience my wife had, I left a review expressing our concerns. We were subsequently contacted by the General Manager, Jim Kostack. Jim showed genuine concern about our feedb left a review expressing our concerns. We were subsequently contacted by the General Manager, Jim Kostack. Jim showed genuine concern about our feedback, which meant a lot to us as long-time customers who have purchased several vehicles from BMW of Fort Washington. To his credit, Jim invited me in for a conversation, and we spent time discussing what happened. He was receptive to my concerns and took them seriously. Rather than dismissing the situation, Jim looked into the issue thoroughly, speaking directly with the staff involved. Jim exceeded my expectations by taking meaningful action to help ensure that similar situations don’t happen again—not just for us, but for future customers as well. Additionally, he refunded part of the payment for work that, while possibly recommended, was not necessary and may have been misrepresented. I want to sincerely thank Jim for stepping up, doing the right thing, and going the extra mile to make things right. His professionalism and commitment to customer satisfaction were far beyond what I expected. More

Ben, thank you for your great service. You did an awesome job. I really appreciate it. The service you provided was excellent You did an awesome job. I really appreciate it. The service you provided was excellent More

The Fort Washington BMW dealership has been excellent. I have owned my BMW for almost 2 years now and every time I bring the vehicle in the service department has been excellent. Ben Ammar is very friendl I have owned my BMW for almost 2 years now and every time I bring the vehicle in the service department has been excellent. Ben Ammar is very friendly and a pleasure to deal with. Thank you More

It’s always a pleasure to be greeted by Ben’s friendly, upbeat demeanor. Always so professional & accompdating. upbeat demeanor. Always so professional & accompdating. More

BMW fort washington provided great service they’re truly the best !! the brown guy Ben and the white guy Rich are the ones that always take care of me and my car! Love it here <3 the best !! the brown guy Ben and the white guy Rich are the ones that always take care of me and my car! Love it here <3 More

Everyone at the dealership is pleasant and very accommodating to the customers regardless of what your needs are. They listen to your needs and work with you to find the best vehicle for you.. accommodating to the customers regardless of what your needs are. They listen to your needs and work with you to find the best vehicle for you.. More

Ben , Dennis and Frank are awesome. This is the best BMW service center. They take great care of customers. I highly recommend BMW of Fort Washington! This is the best BMW service center. They take great care of customers. I highly recommend BMW of Fort Washington! More

Ben and Amie have taken care of me for over two decades with three different BMWs and over 400,000 miles driven. with three different BMWs and over 400,000 miles driven. More