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BMW of Fort Washington - Service Center

Fort Washington, PA

5.0
919 Reviews

919 Reviews of BMW of Fort Washington - Service Center

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April 14, 2023

Ben Anmar delivers excellent customer service. He makes every visit to the dealership a pleasant experience. More

by tkaq
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2023

Ben Ammar got us Starbucks, was helpful and wash our car for us. He was very kind! More

by daynija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2023

Transferred my car here from Princeton BMW. The service and communication are excellent compared to what I experienced previously. These guys actually pick up the phone and give detailed answer More

by INP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

April 12, 2023

Thank you Ben for all your help. Your service is wonderful. You are always so helpful and never disappointed. More

by Jazzy1802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2023

I took my BMW for service yesterday and was very pleased with the friendly and top notch service I received from Rich Lanci, Amy Marshall and Ben Ammar and also the crew that greets you when you drop off yo More

by njssanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Salloum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Startzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giuseppe Messina, Michael Fastman
Jun 05, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 06, 2023 -

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

Jun 06, 2023 -

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

April 11, 2023

BMW of Fort Washington goes above and beyond to give you the best and most professional service there can be! More

by Fsauri66
Recommend Dealer
Yes
Employees Worked With
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

April 11, 2023

Ben Ammar and Matt Brecht are the best. My car feels like brand new after service. Matt has a lot of knowledge as a technician. I refer bmw of fort Washington to everyone. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

BMW of Fort Washington responded

Hi Alan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

April 11, 2023

Santo and Ben are terrific. I highly recommend BMW of Fort Washington. Service is top notch! More

by Kmjungclaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santo Hannawacker
Jun 05, 2023 -

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

April 07, 2023

Ben is AMAZING! !! Today was my first time meeting him, but I can tell that he is a very hard worker. He displayed professionalism and gave me the best customer servi More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santo Hannawacker
Apr 14, 2023 -

BMW of Fort Washington responded

Taylor, Thank you for the kind words about Ben. We strive to provide a 5 star service at all times and would like to know if there was anything else we could have done to earn 5 stars. Unfortunately, we cannot locate you in our database with your screen name. If you would like to discuss anything further, please feel free to contact our Service Director, Rich Lanci, at Richard.Lanci@mileone.com or 267-433-5112. Thank you.

April 07, 2023

Ben Ammar provided exceptional customer service! I felt very happy with my experience with Ben and the entire dealership staff! More

by Meredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

BMW of Fort Washington responded

Hi Meredith, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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