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BMW of Fort Wayne
Fort Wayne, IN
983 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 983 reviews
August 16, 2021
BMW of Fort Wayne was an excellent place to work with and I felt like they treated me like family! I felt like they treated me like family! More
by Intoa9
Employees Worked With
Other Employees :
Brandon Fugate, Libby Somers, James Tippmann, Jaylon Daniels
August 16, 2021
Everyone was very nice and my mini looked awesome!!! The prices were pretty reasonable too. The store was very clean everywhere. I will Definately be back👍🏻 prices were pretty reasonable too. The store was very clean everywhere. I will Definately be back👍🏻 More
by L2HOWDE
Verified CustomerAugust 12, 2021
Loaner are downgraded , I believe the same series should be offered to customers on what they drive to experience what is new for customers and offer be offered to customers on what they drive to experience what is new for customers and offer More
by ashwinvalande76
Employees Worked With
August 12, 2021
Jaylon went above and beyond! I am a demanding buyer and don’t want to spend a lot of time sitting and waiting. Jaylon was super responsive and understanding and worked hard to get the deal done and keep me don’t want to spend a lot of time sitting and waiting. Jaylon was super responsive and understanding and worked hard to get the deal done and keep me happy. I’m very happy with my experience and extremely happy with my new ride!! More
by carolann320
Employees Worked With
Caleb and Adam, James Tippmann, Jaylon Daniels
August 11, 2021
Very knowledgeable salesman helped me find the perfect X3 with no pressure. He worked with my schedule and we negotiated a trade-in & quoted pricing all before I came to dealership to pick up my new vehicle with no pressure. He worked with my schedule and we negotiated a trade-in & quoted pricing all before I came to dealership to pick up my new vehicle. This is my 4th BMW. I highly recommend Mike Cramer of BMW of Fort Wayne! More
by doeringrr
August 10, 2021
Only suggestion is you need to debug your online appointment process. I made the appointment, system confirmed three times and service consultant didn’t have in his system when I arrived. Fortunatel appointment process. I made the appointment, system confirmed three times and service consultant didn’t have in his system when I arrived. Fortunately he was able to get me in the schedule, but this has to be disruptive to the service team. Great job and more difficult than should be. More
by MATTANDJULIEMINNICK
Employees Worked With
August 10, 2021
Brian was great at communicating service options and we really liked the new service stall video sent to us during the service. The service tech did a great job describing things while the vehicle was on t really liked the new service stall video sent to us during the service. The service tech did a great job describing things while the vehicle was on the hoist. More
by Ron
Employees Worked With
Brian
