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BMW of Freehold

Freehold, NJ

4.9
2,286 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,286 reviews

June 21, 2013

I visited Freehold of BMW to get options on leasing or purchasing a BMW. I worked with David Jones who was very thorough about the separate costs and benefits of leasing or buying. He also explained al More

by rastogs
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
June 17, 2013

As a customer who has owned Mercedes for the past 20 years, we were extremely happy with the customer service we received. From the moment we walked into the door our salesman was extremely knowledgeab More

by josephine33
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Recommend Dealer
Yes
Employees Worked With
Scott Marlowe
June 14, 2013

I must tell you folks, as a holder of a Ph. D. in Engineering & Technology and a Professional Engineer (PE), this dealer gave me the most customer-friendly deal I've ever experienced in my life! Lik More

by njctboy
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Recommend Dealer
Yes
Employees Worked With
Mr. Rich Slafer
June 13, 2013

This has been an exceptional buying experience. Everything that was promised was delivered, quickly ,efficiently and with a smile. Attitude is very important ..and from the first visit to the pick More

by nantep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nowell Herman
June 02, 2013

Everything went well, Scott was great made everything very easy and enjoyable. Car has been great so far. I would recommend this dealership over any other BMW Dealership in the area. More

by Fl2003
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Marlowe
May 30, 2013

Excellent transaction. Monica was able to locate the specific car I requested for my wife and the transaction couldn't have been simpler. The price was actually cheaper than expected which was a huge b More

by phiman119
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Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
May 30, 2013

Monica Beierschmitt is an exceptional employee. She is extremely friendly and knowledgeable. It was such a pleasure to be her customer. I will continue to purchase BMWs from her at Freehold BMW. More

by Semchr
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
May 26, 2013

Extremely pleasant experience with no hassles, quick, honesty, friendly and courteous. Cared and appreciated leasing a BMW from the Freehold BMW. Quick Delivery of the vehicle we were looking for. Ent More

by investpro
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Marlowe
May 26, 2013

Always approachable,knowledgable and polite, willing to understand your needs. I can call it a continuity of care, from sales to Svs dept. They do care! More

by TheMthreeer
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Recommend Dealer
Yes
Employees Worked With
John Bell and Matt(finance mgr)in sales,Tony S. in service dept
May 25, 2013

Robert has been the sales rep for myself, my wife and my son. I think the most appropriate thing I can say about him, is that I no longer price cars at other dealerships. He has proven on several locations More

by livijake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sullivan
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