Full disclosure, I had previously purchased my car from Mike. This time around we were shopping for my wife. The first thing I told her was we need to go to my buddy at the BMW dealership. She quickly understood why. Mike Treats us like family. He is patient, kind, and honest. She wanted to test drive every car under the sun so we didn't purchase the car the first time we visited Mike.. We left and he wasn't pushy. We went drove other cars, and no one came close to treating us as kindly as Mike. We went with the X3 and we are very happy. Thank you Mike!