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BMW of Freehold
Freehold, NJ
1,836 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,836 reviews
May 05, 2024
Quick, easy, excellent service answered all questions diligently and in good time. Will be recommending to others in the near future. diligently and in good time. Will be recommending to others in the near future. More
by TYLER CORIGLIANO
Verified Customer
Helpful May 02, 2024
Everyone was fabulous at this dealer never I’ve never had an experience as good as this one buying a car Everyone was very pleasant and easy going no pressure. I would highly recommend buying a car here. The an experience as good as this one buying a car Everyone was very pleasant and easy going no pressure. I would highly recommend buying a car here. There is no stress to be had. More
by BIANC747
May 01, 2024
It was great working with Robert L. He worked hard at getting me a great deal and a great car. The finance department has us out of there quickly. Thank you BMW of Freehold. He worked hard at getting me a great deal and a great car. The finance department has us out of there quickly. Thank you BMW of Freehold. More
by BALAKEFIELD
April 30, 2024
Orville and Dori made the car purchasing experience easy. Very transparent on pricing and extremely knowledgeable about the BMW 540. It made the car buying experience fun. Very transparent on pricing and extremely knowledgeable about the BMW 540. It made the car buying experience fun. More
by DRUBIN
April 29, 2024
Amazing car buying experience. Orville and Nick are the best. I could not be happier. Orville and Nick are the best. I could not be happier. More
by LORIK62140
April 28, 2024
Freehold BMW was a nice experience, everyone was extremely friendly and helpful, would highly recommend extremely friendly and helpful, would highly recommend More
by LAPENTA1
April 28, 2024
Such a great dealership. This is the second BMW I bought from them in a year. They are very professional and friendly to deal with. And very honest. Would highly recommend th This is the second BMW I bought from them in a year. They are very professional and friendly to deal with. And very honest. Would highly recommend this dealership. More
by NBETOFF
April 28, 2024
I’ve been working with BMW of Freehold for the last 6 years and always have a great experience. I never hesitate sending my friends and family members here, they always call me saying the same thing, the years and always have a great experience. I never hesitate sending my friends and family members here, they always call me saying the same thing, they didn’t expect a car dealership to treat them well and provide 5 star service. Unlike other dealerships the sales team will actually take the time to work with you. Nick and Pierre went out of their way to not only find two cars I was looking for but were able to get them to the Freehold dealership in 1 day. More
by Brett Stallon
April 27, 2024
Excellent customer service. No “old school salesman” tricks . Understand how to treat and speak to customers. No “old school salesman” tricks . Understand how to treat and speak to customers. More
by CHRISTIAN.BOYCE32
April 26, 2024
Mark Eustice is always great to deal with as a salesman. Always feel at ease making a deal with Mark and BMW of Freehold. Always feel at ease making a deal with Mark and BMW of Freehold. More
by Eg67
