BMW of Freehold

I recently purchased an 09 BMW 325i X drive. The entire process was so easy and smooth as most of the work was completed over the phone and internet. Mat was willing to work with me to get the TMV price fr process was so easy and smooth as most of the work was completed over the phone and internet. Mat was willing to work with me to get the TMV price from Edmunds, which came out to be well below the invoice price. Also dealership staff were very courteous during the entire documentation process. I am extremey pleased with Freehold BMW staff and sales team. More

I am not new to the practice of buying a new car. I have always dreaded the games that dealers play. I just purchased a new BMW from BMW of Freehold. From my initial dealing with them to actually purchasi always dreaded the games that dealers play. I just purchased a new BMW from BMW of Freehold. From my initial dealing with them to actually purchasing and taking delivery of my new car I have NEVER enjoyed the expeience as I just did. As much as I know that alot of what goes on is under the direction of management I want to single out two individuals who I say the management of Freehold Bmw should be extremly proud. The first is Maria Shouldice. She gave me a price and stuck to it and no matter how many questions I had or things I asked her to look into she was an absolute professional and a pleasure to deal with. The second person was my salesmen Harvey Altman. He also is someone who BMW of freehold should be very proud to have working for them. A true professional who made sure that my experience with him was more than enjoyable. Bravo to both of them and BMW of Freehold. P.S. Their service department who is run by Todd and service reps like Dave Nagel are also top notch. Overall BMW of Freehold gets the highest marks in my book. Sincerly Kent Tennenbaum More

I want to thank Matthew Mongiello for making my purchase of my first BMW so pleasant. He was very professional, not pushy and took his time answering all my questions. He worked with me and my budget. Wh of my first BMW so pleasant. He was very professional, not pushy and took his time answering all my questions. He worked with me and my budget. When I walked out of the Freehold BMW dealership I had a smile on my face. He followed up with me during the processing time and on the day I picked up my BMW-X5 he was there to explain everything about my new car to me. I also want to say that along with Matthew, all the people at Freehold BMW were friendly and professional in every way. I was so happy the day I drove my new car off the lot. I would highly recommend Matthew Mongiello and Freehold BMW to anyone who is looking for a new car. Sincerely, Dawn J. McGarry More

Mr. Ng understood me and my father's situation and immediately did all that he could to get the car we wanted for the price we wanted. He did not try to swindle us or give us the run aroud. A true ass immediately did all that he could to get the car we wanted for the price we wanted. He did not try to swindle us or give us the run aroud. A true asset to this dealership and I absolutely love the experience I received at this dealership and the car I leased. Big thank you to Mr. Ng once again. More

Maria got me approved for my first car with the lowest finance rate possible and best price quote for a new '09 328i sedan with cold weather and premium package at the shortest wait time. Rick assisted in finance rate possible and best price quote for a new '09 328i sedan with cold weather and premium package at the shortest wait time. Rick assisted in getting the rest of the paperwork done efficiently and oriented me about the features of the car with ease. An excellent experience that should be a standard at all BMW dealerships. Life Quality BMW of Brooklyn, are you reading this? LOL. but seriously, can you give me my deposit back, now na. shame on you! ROFL. More

I had a wonderful experience at BMW of Freehold. Working with Rick Levitt was a pleasure. He helped me find the best car for my needs and upon my picking up the car, he spent a lot of time explaining all t with Rick Levitt was a pleasure. He helped me find the best car for my needs and upon my picking up the car, he spent a lot of time explaining all the special features the car had to offer before I left with the car. I would definitely recommend Rick and this dealership to anyone looking to purchase. More

With extra time on hand we went browsing for another BMW. Toying with the idea of getting a sedan since we have a coupe. Not expecting anything, we drove up to BMW of Freehold. There was a salesman helping Toying with the idea of getting a sedan since we have a coupe. Not expecting anything, we drove up to BMW of Freehold. There was a salesman helping another couple, he saw us and asked if we were being helped. We told him no, just looking. He went inside and got a salesman to come and assist us. Rick introduced himself to us, and inquired as to what he can show us. My husband told him what he may be interested in, Rick proceeded to show us some cars in the lot. The 328xi seem to fit what we may be interested in. He took us into the showroom to run down some figures. He check on the special programs the company was offering, opened up options we didn't know was available. We toyed with the various programs and told him what we would like to finance monthly. He worked patiently with us for about 2 hours and we made a deal. During this whole time, he was courteous, helpful, and polite. Trust me to tell you we didn't have high hopes of picking up any car in Freehold, even though we live in this town. The other dealers (not BMW) we did visit, made us feel as they were too good for us, especially when we were "just looking". They felt we were not serious car buyers. But to our surprise, Rick made sure that the car was all ready so that when all documents prepared by Deborah were signed we can drive out with our newly purchased BMW 328xi. BMW of Freehold's staff was definitely efficient, courteous and helpful. I know that when the time is right for our third BMW, we will definitely be going back to BMW of Freehold. More

Dealing with BMW of Freehold was one of the most stress-free and overall pleasant car buying experiences. I would like to make special note of the professional and friendly experience my wife and I stress-free and overall pleasant car buying experiences. I would like to make special note of the professional and friendly experience my wife and I had working with Richard Henriquez. My wife and I initially met Richard Henriquez with the intent of leasing a new 5 Series vehicle for my wife. In addition to BMW, we looked at comparable vehicles from Mercedes, Audi and Volvo. Richard was extremely patient and thorough and made my wife feel extremely comfortable as he described all the features and functions of the car and certainly made the test drives very enjoyable and educational. Unfortunately, the vehicle was not within the budget number we set for ourselves. However, we both felt Richard and the dealership did whatever they could to try to accomodate our needs and because of our positive experience of dealing with Richard, I returned several days later to inquire about purchasing a certified pre-owned 3 Series car for myself. I looked forward to working with Richard and I am now extremely pleased with my pre-owned BMW. Richard was again patient, extremely thorough and went well above what I would have expected or have experienced from other sales reps. With regards to professionalism, I was especially impressed with the fact that Richard and his manager referred to me as either a client or a guest rather than a customer. Although I have not yet had to work with their service dept. I am expecting the same level of professionalism I received from the sales team. I would recommend BMW of Freehold and especially Richard Henriquez to any of my friends or family looking to purhcase a new or pre-owned BMW. More

MY EXPERIENCE AT FREEHOLD BMW WAS NOTHING LESS THEN MEMORABLE. MARIA DID EVERYTHING POSSIBLE TO FIND A PERFECT CAR FOR ME SHE GAVE ME THE BEST PRICE FROM THE BEGNING AND SAVED ME HOURS OF NEGOTIATION MEMORABLE. MARIA DID EVERYTHING POSSIBLE TO FIND A PERFECT CAR FOR ME SHE GAVE ME THE BEST PRICE FROM THE BEGNING AND SAVED ME HOURS OF NEGOTIATION THAT I WOULD HAVE TO GO THRU AT ANY OTHER DEALERSHIP. SHE WAS HONEST, NICE, CATERED TO MY EVERY NEED AND FOLLOWED UP WITH ME EVERYDAY UNTILL THE DAY I GOT MY CAR. I WOULD NEVER GO TO ANY OTHER DEALERSHIP BECAUSE I DON’T THINK ANYONE COULD EVEN COME CLOSE TO THE SERVICE I RECEIVED AT FREEHOLD BMW. THANK YOU EVERYONE AT BMW FREEHOLD. COREY More

To say the least working with Rick, Dori, and Deborah was truly a pleasure. They made auto shopping a pleasure and were in tune to our needs and desires in our purchase. I would highly recommend working wi truly a pleasure. They made auto shopping a pleasure and were in tune to our needs and desires in our purchase. I would highly recommend working with them and I will make my next purchase with BMW Freehold. Thanks again! More