Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,290 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,290 reviews
May 08, 2023
Eugene ite the best advisor/sales specialist you can problably ask for, he guides you through the process of everything uou need to know, 5stars plus!!!! problably ask for, he guides you through the process of everything uou need to know, 5stars plus!!!! More
by Luis fernandez
Employees Worked With
Eugene Poznyak
May 01, 2023
Mark was great to work with. Communicated throughout the buying process and responded quickly when contacted. He is very knowledgeable about the car. Overall experience wit Communicated throughout the buying process and responded quickly when contacted. He is very knowledgeable about the car. Overall experience with Mark and Freehold BMW was very positive. More
by palmd6416
Employees Worked With
April 28, 2023
Eugene was very helpful , very easy transaction. Will definitely recommend BMW of Freehold to all my friends. Will definitely recommend BMW of Freehold to all my friends. More
by Ninodolenjashvili1@gmail.com
April 28, 2023
We had amazing experience buying our new BMW. Eugene was wonderful. He is very knowledgeable, professional and organized with perfect customer service skills. Thank you so much Eugene for helping Eugene was wonderful. He is very knowledgeable, professional and organized with perfect customer service skills. Thank you so much Eugene for helping us to buy our new car. I would highly recommend!!! More
by Eimaubonis
Employees Worked With
Eugene Poznyak
April 25, 2023
Ordered a new M440. Mark was great showing us the features and communicating status throughout the process. Mark was great showing us the features and communicating status throughout the process. More
by rglage
Employees Worked With
April 18, 2023
I had an absolutely amazing experience working with Eugene. He is the best I’ve ever worked with. Very professional, extremely helpful, knowledgeable and just pleasant all around. I couldn’t say enoug Eugene. He is the best I’ve ever worked with. Very professional, extremely helpful, knowledgeable and just pleasant all around. I couldn’t say enough kind things. Highly recommend!!! More
by YN
Employees Worked With
Eugene Poznyak
April 18, 2023
I had an amazing experience purchasing my new 2023 BMW 760 in Mate Grey from Gene at Freehold BMW. Gene was extremely helpful and took the time to explain all of the features of the car and answer any que 760 in Mate Grey from Gene at Freehold BMW. Gene was extremely helpful and took the time to explain all of the features of the car and answer any questions I had. He was also very patient as I decided which model and color to go with. He was knowledgeable and friendly and made the whole process of buying my new car a breeze. I would highly recommend Gene and Freehold BMW to anyone looking for a great car-buying experience. More
by Boris
Employees Worked With
Eugene Poznyak
April 18, 2023
Eugene is a very professional and organized person. We had wonderful experience when purchased our SUV from him. He was polite, courteous and always helpful. We will definitely recommend his services t We had wonderful experience when purchased our SUV from him. He was polite, courteous and always helpful. We will definitely recommend his services to our family members and all our friends. Will buy from again when time will come. Thank you, Jena and Ela More
by Ela
Employees Worked With
Eugene Poznyak
March 31, 2023
Eugene exceeds expectations from start to finish. He was great to work with and made buying a car a seamless process! Highly recommend! He was great to work with and made buying a car a seamless process! Highly recommend! More
by Kristinav
March 30, 2023
I came in to see if the X6 M was still available. I was introduced to John and we set up an appointment for a test drive. I didn’t think I would leave that day with that car. It was my first time pur I was introduced to John and we set up an appointment for a test drive. I didn’t think I would leave that day with that car. It was my first time purchasing my very own car and John did an amazing job. He was courteous and took his time to explain as much as he could all the details of the car. The process was very easy and not stressful at all; both my dad and I were very satisfied. I would definitely recommend him to family and friends. Thanks John! More
by Mels_rodas
Employees Worked With
