BMW of Freeport

I leased a pre owned certified mini this week and I have to tell you I never experienced shopping for a car would be so easy at hassel mini. Nobody was there to pounce on you and sell you something you did to tell you I never experienced shopping for a car would be so easy at hassel mini. Nobody was there to pounce on you and sell you something you did not want. NO PRESSURE at all, Steve was my sales person and he was great answered all questions and more, the final sale was just as easy thanks to Anthony I was on the road in no time. This was a hassle free experience at Hassel mini thanks to you all....Ray M. More

Let me preface this by saying I'm an ex new car dealer. I sold my place in the 90's and turned consumer advocate. Anyone who asked me for help buying a car would be answered with the same response; "Lets go sold my place in the 90's and turned consumer advocate. Anyone who asked me for help buying a car would be answered with the same response; "Lets go kick some dealer butt!" Most of what people hear is true, many dealerships find numerous ways to lie, cheat or manipulate more money from their customers. On the other hand, there is Hassel Mini. I've purchased my last 5 cars from a new car dealer friend of mine so going to a stranger at a dealership as "just a customer" was not something I looked forward to. I wanted a Mini and had no connections or favors I could call in. I was on my own. I met Chris Mayor the saleperson at Hassel. He seemed honest and more than willing to answer questions even though I made it quite clear I wasn't buying a car (you could say I was testing him). Chris went out of his way to answer my questions, research the obscure things I asked and let me take many of my friends for test drives on numerous occassions. This went on for months! To put it simply, I was a pain in the butt. I can't say enough good things about Hassel. I was treated very well from start to finish. Post delivery I've been handled with the same respect and attention I received prior to purchasing. The salesperson was truly a pleasure as was the entire staff. I know the car industry very well. This dealership and my salesperson are a cut above. Anything I write would not do justice to how well I was treated. Way to go guys (and gals)!! More

They are just like any other dealer ,nothing special. they act all nice but you know they're making tons of money on you. i did got to few other dealerships and in the end found out that the deal i got they act all nice but you know they're making tons of money on you. i did got to few other dealerships and in the end found out that the deal i got was really not a deal. they have to make money some how . right!! More

I came in to look at the MINI Cooper. Stephen was really friendly and he answered all my questions. He then took me for a test drive. I then came back a few weeks later with my dad so he could take a look a friendly and he answered all my questions. He then took me for a test drive. I then came back a few weeks later with my dad so he could take a look at the car and help me decide. During this time Stephen was quite patient as he didn't put much pressure but at the same time he followed up with me. I was then deciding whtether to get a stick shift or an automatic which took a bit of time to decide. Once i made my decision I came in and placed the order. Once the car came in I worked with Stephen over the phone and through email and got all the paperwork ready before the day i came to pick it up. When i came in everything went pretty smooth and the manager, Anthony, helped me with the paperwork and Stephen then explained all the different things i neeeded to know about the car and sent me off. Stephen was very friendly and patient. I would recommend him to all my friends and family. Thanks Stephen! More

I FOUND THE HASSEL MINI DEALERSHIP TO BE VERY PROFESSIONAL. CHRIS,MY SALESMAN, WAS VERY FRIENDLY AND INFORMATIVE. HE ANSWERED ALL THE QUESTIONS I HAD REGARDING THE MINI COOPER S CONVERTIBLE, AND PROFESSIONAL. CHRIS,MY SALESMAN, WAS VERY FRIENDLY AND INFORMATIVE. HE ANSWERED ALL THE QUESTIONS I HAD REGARDING THE MINI COOPER S CONVERTIBLE, AND RETURNED ALL MY PHONE CALLS PROMPTLY. WHEN HE WAS TIED UP WITH ANOTHER CUSTOMER THE DAY I CAME TO GET MY CAR, HE HAD SOMEONE ELSE, I BELIEVE IT WAS THE MANAGER, START MY PAPERWORK WITH ME. HE EVEN WAS SOMEWHAT FLEXIBLE ON THE PRICE. I WOULD DEFINITELY RECOMMEND THE HASSEL MINI DEALERSHIP, AND CHRIS. More

I was in the market for a replacement vehicle from my 2008 528i...and I called around to a few dealers to see what they could offer me on a new lease... I wanted a 335 Covnvertible fully loaded... I cal 2008 528i...and I called around to a few dealers to see what they could offer me on a new lease... I wanted a 335 Covnvertible fully loaded... I called in to Hassel BMW and spoke with Sandy Stergiou she gave me a great price on loaded 335....Just the way I wanted it... No other dealership offered me the same car with those features at that price...The whole experience was great!!! Sandy was polite and curteous... Something most dealerships lack...My car was delivered within 2 days...Just as promised! More

My overall experience was excellent. I am in the sales industry and the service world so i am extremely sensitive when it comes to dealing with sales people. Hassel Mini by all means was friendly, made me industry and the service world so i am extremely sensitive when it comes to dealing with sales people. Hassel Mini by all means was friendly, made me feel extremely comfortable being a woman coming in to buy a car by herself. I also did NOT feel as I was being pressured or sold. I trusted my sales person Chris along with his manager Danielle. They both worked with me to decide on leasing or financing along with meeting my financial requirements. I will definitely recommend this dealership to all of my clients who happen to be in the Medical Field. Therefore BMW is a very attractive car to the type of people I deal with on a daily basis. More

This dealership make up they own rules as they feel. They very nice to you up till you buy a car from them. Then they screw you. Zero on Customer Service!!!! They discriminate!!!! I hope that BMW Corp inve very nice to you up till you buy a car from them. Then they screw you. Zero on Customer Service!!!! They discriminate!!!! I hope that BMW Corp investigates this dealership!!!! They should be shut down! Go to Ralley or Bayside BMW!!! More respect and they listen to their customers needs!!!! More

It was a very pleasant and easy car purchasing experience with Hassel Mini, particularly with Danielle and Christopher. Danielle worked pretty hard in finding the car that I eventually leased, and Christoph with Hassel Mini, particularly with Danielle and Christopher. Danielle worked pretty hard in finding the car that I eventually leased, and Christopher was very professional and courteous with the logistics. We were able to do everything via email which made it convenient for me. They always answered my questions promptly and I never got the impression they were trying to be anything but honest. More

I needed a second car for my wife and Hassel Mini was the third Mini Cooper dealer I went to. Being from Brooklyn NY there are a number of dealerships closer to me. But the moment I went into Hassel it actua third Mini Cooper dealer I went to. Being from Brooklyn NY there are a number of dealerships closer to me. But the moment I went into Hassel it actualy was not a hassle. My salesman "Chris Mayor" was more than accomidating and NON PUSHY (very important to me). He answered all my question and allowed me and my wife to discuss the situation privately. He was extremely knowledgeable about the MINI Cooper. I explained to him what I was looking for and he showed me exactly what i asked for, without trying to push any of the other options that I would never have used nor needed. My next car will be purchased from Hassel Mini, actualy it was such a pleasant experience, I am considering trading in my used car for a new car. I will be recommending Hassel Mini Cooper to any of my friends that are in the market for a car. More