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BMW of Freeport

Freeport, NY

4.9
1,561 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,561 reviews

August 19, 2022

Chris O’Brien is always reliable and courteous. My car was serviced properly and cleaned promptly. More

by Angelo G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher O’Brien
Aug 23, 2022 -

BMW of Freeport responded

Angelo, we strive to provide top-tier visits to all of our customers and we're glad you experienced that with proper service and cleaning of your vehicle. We look forward to seeing you back on your next scheduled maintenance at BMW of Freeport.

Aug 23, 2022 -

BMW of Freeport responded

Angelo, we strive to provide top-tier visits to all of our customers and we're glad you experienced that with proper service and cleaning of your vehicle. We look forward to seeing you back on your next scheduled maintenance at BMW of Freeport.

Aug 23, 2022 -

BMW of Freeport responded

Angelo, we strive to provide top-tier visits to all of our customers and we're glad you experienced that with proper service and cleaning of your vehicle. We look forward to seeing you back on your next scheduled maintenance at BMW of Freeport.

Aug 23, 2022 -

BMW of Freeport responded

Angelo, we strive to provide top-tier visits to all of our customers and we're glad you experienced that with proper service and cleaning of your vehicle. We look forward to seeing you back on your next scheduled maintenance at BMW of Freeport.

August 19, 2022

Excellent service from the initial call to the vehicle pick up date, very smooth experience. More

by MBH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Aug 23, 2022 -

BMW of Freeport responded

Thank you for choosing our Service Team here at BMW of Freeport to ensure you had a smooth, five-star experience.

Aug 23, 2022 -

BMW of Freeport responded

Thank you for choosing our Service Team here at BMW of Freeport to ensure you had a smooth, five-star experience.

Aug 23, 2022 -

BMW of Freeport responded

Thank you for choosing our Service Team here at BMW of Freeport to ensure you had a smooth, five-star experience.

Aug 23, 2022 -

BMW of Freeport responded

Thank you for choosing our Service Team here at BMW of Freeport to ensure you had a smooth, five-star experience.

August 19, 2022

Five start service addressed all the needs with promptitude and curtesy Very efficient and professional Kevin Cunningham is very knowledgeable and helpful More

by alexperrone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cunningham
Aug 19, 2022 -

alexperrone responded

Very good service. Very helpful

August 19, 2022

I'd like to express my sincere gratitude to Kevin Cunningham Service Advisor on Cleveland St Freeport NY who resolved as he trouble shooted the problem in obtaining the necessary parts of a recall to More

by Praisehymn
Recommend Dealer
Yes
Employees Worked With
Kevin Cunningham
Aug 23, 2022 -

BMW of Freeport responded

Thank you for the wonderful review for your Service Advisor here at BMW of Freeport. It is great to see that we were able to earn your recommendation and resolve your recall to your satisfaction.

Aug 23, 2022 -

BMW of Freeport responded

Thank you for the wonderful review for your Service Advisor here at BMW of Freeport. It is great to see that we were able to earn your recommendation and resolve your recall to your satisfaction.

Aug 23, 2022 -

BMW of Freeport responded

Thank you for the wonderful review for your Service Advisor here at BMW of Freeport. It is great to see that we were able to earn your recommendation and resolve your recall to your satisfaction.

Aug 23, 2022 -

BMW of Freeport responded

Thank you for the wonderful review for your Service Advisor here at BMW of Freeport. It is great to see that we were able to earn your recommendation and resolve your recall to your satisfaction.

August 19, 2022

Nick from bmw in freeport is the best! Got my my dream car!! Always kept in touch with me and was very transparent. Highly recommended! More

by Melissa G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nectarios Aristidou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

BMW of Freeport responded

Melissa, Congratulations on your dream car. We appreciate you choosing our Sales Team here at BMW of Freeport to ensure you had a five-star experience.

Aug 23, 2022 -

BMW of Freeport responded

Melissa, Congratulations on your dream car. We appreciate you choosing our Sales Team here at BMW of Freeport to ensure you had a five-star experience.

Aug 23, 2022 -

BMW of Freeport responded

Melissa, Congratulations on your dream car. We appreciate you choosing our Sales Team here at BMW of Freeport to ensure you had a five-star experience.

Aug 23, 2022 -

BMW of Freeport responded

Melissa, Congratulations on your dream car. We appreciate you choosing our Sales Team here at BMW of Freeport to ensure you had a five-star experience.

Aug 23, 2022 -

BMW of Freeport responded

Melissa, Congratulations on your dream car. We appreciate you choosing our Sales Team here at BMW of Freeport to ensure you had a five-star experience.

August 18, 2022

Mark made My experience with BMW of Freeport very easy and comfortable. I encourage anyone making a purchase with this company to go through him More

by EdithgGregg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Mordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

BMW of Freeport responded

Thank you for the recommendation. We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at BMW of Freeport.

Aug 23, 2022 -

BMW of Freeport responded

Thank you for the recommendation. We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at BMW of Freeport.

Aug 23, 2022 -

BMW of Freeport responded

Thank you for the recommendation. We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at BMW of Freeport.

August 18, 2022

We had a terrific experience with Dave Arakelyan in sales and Alex for the closing. Dave actually did a great job in helping us find a car. We were in a tough spot where we needed a ride in a short period of More

by bloomer429
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

BMW of Freeport responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at BMW of Freeport. We wish you safe travels in your new X3 and look forward to seeing you again next time!

Aug 23, 2022 -

BMW of Freeport responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at BMW of Freeport. We wish you safe travels in your new X3 and look forward to seeing you again next time!

Aug 23, 2022 -

BMW of Freeport responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at BMW of Freeport. We wish you safe travels in your new X3 and look forward to seeing you again next time!

August 17, 2022

The Freeport BMW was a great place to shop for new & preowned cars. The place is clean, the sales reps are courteous & it is a pressure free environment. Denise P. More

by Dpavone61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

BMW of Freeport responded

Denise, We strive to be excellent. Ratings like yours are always the goal here at BMW of Freeport. Thank you for taking time out of your busy day to recognize us.

August 11, 2022

No one seems to care at this dealership. Today, my car was serviced for a part recall. No one called me to let me know the car was finished, and when I picked up the car, all of my persona More

by ldigiov106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph
Aug 16, 2022 -

BMW of Freeport responded

Hello, Thank you for taking the time to share your feedback with us. We would appreciate the chance to speak with you regarding your recent recall service visit and communication with our Service Team. If you would like to share your contact information with me, I will gladly work with you to resolve any outstanding concerns in order to restore your faith in BMW of Freeport. Best, Jason Ferrara Fixed Operations Director jferrara@bmwoffreeport.com

August 10, 2022

Everything went very well from checkin, drop off, service and pickup. My only concern is the mix up in the dealer computer system with me and my husband’s accounts(names and cell#’s) Thank you. More

by Lateeshgroove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silverglad(Sevice Dept,)
Aug 12, 2022 -

BMW of Freeport responded

Hello, Thank you for taking the time to share your review! We appreciate your feedback and are glad that our team was able to provide you with five-star service. We apologize for the mix-up in our system. If it was not already corrected please reach out to me and I will see it gets done. Best regards, Chris Carima General Manager ccarima@bmwoffreeport.com

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