BMW of Freeport

Excellent service department they went above and beyond for my M5 Competition. My service advisor is Kevin and let me tell you he takes everything very seriously and adds a personal touch. They have excell for my M5 Competition. My service advisor is Kevin and let me tell you he takes everything very seriously and adds a personal touch. They have excellent communication where they will call and text you with updates and really try their best to keep you satisfied. Long story short I am a car fanatic and I had a special coating on my car‘s paint where the car cannot be washed in a regular car wash (Handwash only). Freeport service accidentally washed my car and even though I was upset and disappointed I requested that they correct the damage right away. After my detailer sent them an invoice they had no issue with covering the cost for full paint correction and resealing the cars paint! These guys are top notch and did the right thing. As a business owner for one of the largest IT businesses in Queens I must say it is hard to find businesses that are like the BMW of Freeport service facility. Scott Ruscillo Scott’s Computer Repair LLC 646-322-2379 More

Tremendous attention to detail, friendly sales staff & financial department. During a very difficult time to be looking for cars due to shortage of availability , BMW Freeport makes the experience simple financial department. During a very difficult time to be looking for cars due to shortage of availability , BMW Freeport makes the experience simple and hassle free. More

Steve was great and helped me from the beginning to the end. Thank you Steve for helping me . end. Thank you Steve for helping me . More

David Silverglad is a Excellent service advisor he goes above the call of duty and makes the client priority The service and knowledge. he has provided for my 2006 BMW has been incredible and the w goes above the call of duty and makes the client priority The service and knowledge. he has provided for my 2006 BMW has been incredible and the work of the service department on the car has been excellent thanks David. David Silverglad for President 2024 More

My service advisor was Jermaine Scott!! He made my experience wonderful and unforgettable. He was excellent in the way he answered all of my questions and was there every step of the way. I would reco experience wonderful and unforgettable. He was excellent in the way he answered all of my questions and was there every step of the way. I would recommend him to everyone, he’s always willing to go above and beyond! I’m so grateful for my smooth and amazing experience. More

My service guy Chris . Super nice guy. Very helpful and helped me to save money. helped me to save money. More

My advisor Ivan is very knowledgeable with the BMW brand and updated me on the changes made to the 2022 model I was interesting . Having all my questions answers without difficult I was able select the suv and updated me on the changes made to the 2022 model I was interesting . Having all my questions answers without difficult I was able select the suv I wanted and Ivan did his magic. I was able to pick up my SUV in 2 days . Ivan handled my return car and delivery of my new suv seamless . More

Very professional Marleny walked us through the entire process and always had a smile on her face made us very comfortable and answered all our question really helped us in the process of buying our dream process and always had a smile on her face made us very comfortable and answered all our question really helped us in the process of buying our dream bmw More

Great guy. Very clear and transparent throughout the whole process. Made my first car buying experience amazing. Highly recommend, definitely a lifetime customer. whole process. Made my first car buying experience amazing. Highly recommend, definitely a lifetime customer. More

Great experience, with everyone and everything, will use again, loved my sales man from the last purchase my daughter made again, loved my sales man from the last purchase my daughter made More