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BMW of Freeport

Freeport, NY

Overview
Employees
Reviews
Vehicles
4.9
1,556 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,556 reviews

October 03, 2021

Very pleasant environment and the service manager was great.I was very satisfied with the service that was performed on my vehicle. More

by Mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
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Oct 04, 2021 -

BMW of Freeport responded

Hi Mitch, It is great that you encountered a pleasant environment. We are pleased that our Service Department could ensure your satisfaction. Thank you for choosing BMW of Freeport and we hope to continue to assist with all of your future automotive needs.

Helpful
October 03, 2021

Easy buying experience from sales to finance. Exceptional customer service. Bought a Cetified Pre Owned X5. Every CPO I looked at here was an exceptional value and held to the standard that a CP More

by Melissa P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Georgopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2021 -

BMW of Freeport responded

Hi Melissa, Thank you for telling us about your easy buying experience. We are delighted to hear that you received exceptional customer service from our Sales Department. We hope that you enjoy your BMW X5 and at BMW of Freeport we appreciate your business.

Helpful
October 02, 2021

Jermaine made my experience exceptionally smooth from start to finish.I was particularly impressed by his knowledge about the vehicle and the patience he exercised while showing me its key functionalitie More

by Pamm1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Scott
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Oct 03, 2021 -

BMW of Freeport responded

Thank you for sharing how our team made your time with us here at BMW of Freeport so exceptionally smooth. We are pleased to learn of your positive impression and welcome you again.

Helpful
October 01, 2021

I always receive a quick and Excellent response to issues and Service is completed quickly. Mike K. Is an excellent service advisor! I followed him to Freeport from Bayyside. More

by jfdebiase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
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Oct 02, 2021 -

BMW of Freeport responded

We're happy our team provided great service for you. It means the world to see we have earned your trust! Please don't hesitate to reach out if you need anything!

Helpful
October 01, 2021

The employees are welcoming and respectful. I was satisfied with the maintenance services of my vehicle. More

by Rashellec7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
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Oct 02, 2021 -

BMW of Freeport responded

Hi Rashelle, Thank you for your positive review. We are always thrilled to know that our customers experience a welcoming and professional service visit. Thank you for choosing BMW of Freeport and we are looking forward to your next visit.

Helpful
October 01, 2021

Generally the area seems well kept and it was not over crowed, (due to covid) I appreciated the seating was spaced out. More

by Ed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin (Service)
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Oct 02, 2021 -

BMW of Freeport responded

Thank you for visiting BMW of Freeport, Ed. We are happy to know that you enjoyed your visit. Let us know if there is anything else we can help you with. We look forward to working with you again.

Helpful
October 01, 2021

Efficient and attentive to customers waiting to be serviced on the two occasions I visited. More

by NGirl84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2021 -

BMW of Freeport responded

You can always rely on our attentive team at BMW of Freeport for your service needs. Please let us know next time how we can earn that final star!

Helpful 1
September 30, 2021

I had the worst experience with BMW of Freeport!!! As Matt, my service advisor!!! He show no concern or care!!!! More

by Pjinfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
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Sep 30, 2021 -

Pjinfo responded

I am so disappointed and unhappy with the service and care from Matt. I will go to another dealership!!!

Sep 30, 2021 -

BMW of Freeport responded

Hi, We appreciate your review regarding your experience with our Service Team. Your feedback is important to us. If you are open to sharing your contact information with me, I will have a manager reach out to discuss your concerns. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com

Sep 30, 2021 -

Pjinfo responded

I can be contact anytime on my cell phone. If unavailable, please leave message with call back number. My number is +19175499818

Helpful
September 30, 2021

Curtis was so understanding and helped me get my dream car ..he’s the best More

by Draidy.j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Parke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

BMW of Freeport responded

BMW of Freeport appreciates the 5-stars and feedback. The team is glad your experience was the best. We look forward to future visits. Safe travels.

Helpful
September 30, 2021

The sales experience was excellent and Giannis an excellent salesman explaining the car to someone unfamiliar with BMW The fiancé manager explained the financing and the options. More

by bonetski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

BMW of Freeport responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales and Finance Teams at BMW of Freeport, and if you need anything else please let us know!

Oct 01, 2021 -

bonetski responded

One suggestion I have. Since I never owned a BMW before I would suggest that a rep go over all the features to the car. The shift. Parking brake. Radio. Temperature controls and the electronic features. It should be at least 45 minutes. Alex did go over some but it lasted maybe 10 min. Thanks. Peter

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