
BMW of Freeport
Freeport, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 AM
Friday 7:30 PM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Such an amazing and easy experience. It was truly a joy to have worked with Jermaine in the Freeport Long Island location. He was clear on the delivery window for a build on the X3, made excellent suggesti to have worked with Jermaine in the Freeport Long Island location. He was clear on the delivery window for a build on the X3, made excellent suggestions based on my needs, kept me in the loop on the process and next steps. I never felt lost or overwhelmed which is what I was expecting as this was my first time buying a new car lease. There was no pressure to close the deal as I took a few weeks to make my final decision. I highly suggest Jermaine as your car dealer if you want a smooth, friendly, professional and knowledgeable person handling your car purchase. More
David was my salesperson! The service was fast and David was my salesperson! The service was fast and efficient everything was ready and waiting fur me to pick up my car. David was my salesperson! The service was fast and efficient everything was ready and waiting fur me to pick up my car. More
Dealership has to have more coordination between the information of data and the service agent. My information was mixed up with a vehicle that I currently have and a vehicle that I’ve had an end of lea information of data and the service agent. My information was mixed up with a vehicle that I currently have and a vehicle that I’ve had an end of lease with. Database was in accurate and needed to be updated, which caused me a concern so I had to go back to the dealership and confront the representative who sold me the vehicle. Making it a very uncomfortable experience for the service agent who was trying to explain things to me which he was in no position to do it was not totally his fault but an error with BMW North America itself. I understand it’s about numbers with BMW but I’ve been a customer for at least 15 years and BMW definitely has to put the customer service back into it. they have and will make a lot of money but it Has to be a customer element to it, pretending is not gonna cut it.Your car is a good you just need a more knowledgeable and up-to-date fleet of people working for you. More
Nice guy I enjoyed coming to this bmw I am very excited to drive my new car to drive my new car More
My experience was excellent, the employees from entrance to the service guy (David Silverglad ) was here polite and very helpful . Work was on point and they never tried to sell me anything I didn’t need , to the service guy (David Silverglad ) was here polite and very helpful . Work was on point and they never tried to sell me anything I didn’t need , was in and out , will definitely keep going to there service department… More