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BMW of Freeport

Freeport, NY

Overview
Employees
Reviews
Vehicles
4.9
1,559 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,559 reviews

September 30, 2021

I had the worst experience with BMW of Freeport!!! As Matt, my service advisor!!! He show no concern or care!!!! More

by Pjinfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
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Sep 30, 2021 -

Pjinfo responded

I am so disappointed and unhappy with the service and care from Matt. I will go to another dealership!!!

Sep 30, 2021 -

BMW of Freeport responded

Hi, We appreciate your review regarding your experience with our Service Team. Your feedback is important to us. If you are open to sharing your contact information with me, I will have a manager reach out to discuss your concerns. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com

Sep 30, 2021 -

Pjinfo responded

I can be contact anytime on my cell phone. If unavailable, please leave message with call back number. My number is +19175499818

Helpful
September 30, 2021

Curtis was so understanding and helped me get my dream car ..he’s the best More

by Draidy.j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Parke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

BMW of Freeport responded

BMW of Freeport appreciates the 5-stars and feedback. The team is glad your experience was the best. We look forward to future visits. Safe travels.

Helpful
September 30, 2021

The sales experience was excellent and Giannis an excellent salesman explaining the car to someone unfamiliar with BMW The fiancé manager explained the financing and the options. More

by bonetski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

BMW of Freeport responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales and Finance Teams at BMW of Freeport, and if you need anything else please let us know!

Oct 01, 2021 -

bonetski responded

One suggestion I have. Since I never owned a BMW before I would suggest that a rep go over all the features to the car. The shift. Parking brake. Radio. Temperature controls and the electronic features. It should be at least 45 minutes. Alex did go over some but it lasted maybe 10 min. Thanks. Peter

Helpful
September 30, 2021

Fantastic service, coming to BMW of Freeport is always such a convenient, effortless experience. Mike Krulewich has exceptional customer service skills and always takes care of whatever I need for my car More

by KAPISHs30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
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Oct 01, 2021 -

BMW of Freeport responded

Thank you for taking the time to write about your experience. We are looking forward to helping you out in the future here at BMW of Freeport when you need it!

Helpful
September 30, 2021

Excellent help and effort from my service advisor Brian Mejia. He kept me informed during the whole process of fixing my car More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mejia
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Oct 01, 2021 -

BMW of Freeport responded

Hi, Joe! BMW of Freeport appreciates the positive star rating and feedback. We look forward to future visits.

Helpful
September 30, 2021

Outstanding! My service representative, David Silverglad was the best! I’ll ask for him every visit! More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silverglad
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Oct 01, 2021 -

BMW of Freeport responded

Hi, Ron! BMW of Freeport thanks you for the 5-stars and feedback. The team is glad you had an outstanding experience. We look forward to future visits.

Helpful
September 28, 2021

Love my new x3! Freeport made my lease super easy! Sign and drive! Thank you! More

by Nancigrasso
Recommend Dealer
Yes
Employees Worked With
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

BMW of Freeport responded

Hi there, It pleases us to know that you love your new vehicle. We are happy that our Sales Department could provide you a super easy experience. Enjoy your BMW X3 and at BMW of Freeport know that we are always here should you need us.

Helpful
September 28, 2021

Nick welcomed me to BMW, He approached me when no one else did at all. I told him what car I liked. In less than an hour I was able to test drive, and Purchase the best car I have ever driven X 5 M. Than More

by KIRT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nectarios Aristidou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

BMW of Freeport responded

Hi there, Thank you for telling us about your great experience. We are delighted that our Sales Department were able to assist you into your vehicle. We hope that you enjoy your BMW X5 and at BMW of Freeport we appreciate your business. We hope to see you again.

Helpful 1
September 26, 2021

IT IS A PLEASURE WHEN I GO To BMW OF FREEPORT. FROM BEGINNING TO END I AM 100 P[ER CENT SATISFIELD. STEVE ITKIN IS THE BEST. More

by RICSCOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEVE ITKIN, SERVICE DEPT
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Sep 27, 2021 -

BMW of Freeport responded

Thank you for the 5-stars and feedback. The team is glad your experience was a pleasure. We look forward to future visits. Safe travels on the road ahead.

Helpful
September 26, 2021

This is our second car with this dealership. Even with a few small hiccups they make everything right in the end. More

by mygrooms19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

BMW of Freeport responded

Thank you for this excellent review! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at BMW of Freeport.

Helpful 1
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