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BMW of Freeport

Freeport, NY

4.9
1,635 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,635 reviews

August 08, 2021

David took excellent care of us - we are very happy More

by shabnam1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

BMW of Freeport responded

The team at BMW of Freeport is glad you were taken such good care of. We appreciate the 5-stars and feedback.

August 08, 2021

Experience started out well, but did not end well. Came in and the prices they quoted me were significantly higher than another BMW dealer based on the same car with the same MSRP, even though at the other More

by tanners
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Belez
Aug 11, 2021 -

BMW of Freeport responded

Hi, We appreciate your feedback regarding your recent shopping visit. Your feedback is important to us. If you are open to sharing your contact information with me, I will have a manager reach out to discuss your concerns. Gregg Vitello General Manager gvitello@bmwoffreeport.com

August 07, 2021

My car had a Shredded tire. Service writer Robert My car had a Shredded tire. Service writer Robert Pappagallo took good care of my vehicle More

by chevydan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Aug 09, 2021 -

BMW of Freeport responded

Hi there, Thank you for your positive review. We are pleased that our team were able to take good care of your vehicle and meet your expectations. Thank you for choosing BMW of Freeport and we hope to continue to assist with all of your future automotive needs.

August 07, 2021

I can’t say enough great things about David. My husband and I were shopping for a new car and ended up visiting multiple dealerships but nobody we met with compared to David. We initially saw the car on a More

by Bmloughran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

BMW of Freeport responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful, customer driven experience with our team here at BMW of Freeport. We appreciate the recommendation and we hope you enjoy your new purchase. We are looking forward to your next visit.

August 05, 2021

The representative Mr. Papagallo provided efficient and fine service. The car wash service on the other hand was terrible. They dirtied my carpet with soil from their shoes and put the drivers seat so far More

by FRANCES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Papagallo
Aug 06, 2021 -

BMW of Freeport responded

Hello, thank you so much for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

August 01, 2021

The whole process of buying a car was the most pleasant experience with Giannis he was amazing very knowledgeable and friendly. I felt so comfortable and you can tell he was very sincere. He did everything More

by Mario Guzman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

BMW of Freeport responded

Thank you for the wonderful review, Mario! We love knowing that your entire car-buying experience was a great one. Please let us know if we can be of any further assistance here at BMW of Freeport.

July 31, 2021

Joe pagan went above and beyond To make sure all my concerns and worries were taken care I recommend anyone seeking service to ask for him. More

by Roman abinader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marleny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Limazopoulos
Aug 01, 2021 -

BMW of Freeport responded

Thank you for the great review, Roman. We are happy to know that our team provided you with exceptional service. We look forward to your next visit to BMW of Freeport.

July 31, 2021

Everyone was very nice and polite. Giannis was very helpful and knowledgeable. It was a painless experience and everything was handled in a timely manor. More

by S.herman229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

BMW of Freeport responded

Hi there, Thank you for sharing the details of your recent visit. We are happy that you found our team to be helpful and knowledgeable whilst creating a painless experience. Thank you for choosing BMW of Freeport and we look forward to working with you again.

July 31, 2021

David and service manager Steve were great. They listened to my concerns and made sure to rectify my problem. I would highly recommend them. Thank you! More

by Jsr418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and David in service
Aug 01, 2021 -

BMW of Freeport responded

Thank you for taking the time to write about your experience! We appreciate your patronage. Looking forward to seeing you in the future here at BMW of Freeport.

July 31, 2021

Awesome experience. Michael K was outstanding. Every dealership should have white glove service. Picked up my vehicle and dropped it off seamlessly. Would highly recommend. More

by Pcdevine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael K
Aug 01, 2021 -

BMW of Freeport responded

Thank you for choosing BMW of Freeport. We are happy to know that our team provided you with outstanding service. We look forward to working with you again.

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