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BMW of Freeport

Freeport, NY

4.9
1,650 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,650 reviews

July 25, 2021

My experience with Giannis was all first class! He was very thorough, informative and knowledgeable about the fleet of BMW cars. I entered the dealership with something in mind and Giannis made it happen More

by EricS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

BMW of Freeport responded

Hi Eric, Thank you for your positive review. We are thrilled you had a professional, informative and helpful sales experience with our team here at BMW of Freeport. We are looking forward to your next visit with us for any automotive needs and we hope your enjoy your new purchase. We appreciate the recommendation.

July 25, 2021

Great service. Would use them anytime. Good work, timely, restored car to original status. Have had cars for many years but this service was the best!! More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kurlwich
Jul 26, 2021 -

BMW of Freeport responded

Hi Mark, Thank you for sharing the details of your recent visit. Your satisfaction means everything to us, so we are thrilled that your received great service. Thank you for choosing BMW of Freeport and we hope to continue to assist with all of your future automotive needs.

July 25, 2021

Thank you so much to mike at Freeport BmMW. He squeezed me in at the last minute because I had a bubble in my tire that needed to be changed immediately. Shame on Westbury BMW who said I’d have to wait 3 More

by RAR3458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
Jul 26, 2021 -

BMW of Freeport responded

Thank you for the wonderful review! We are glad to know that our Service Team could take care of your ride. Thank you for choosing BMW of Freeport.

July 25, 2021

Very pleased with the service at BMW Freeport and Steve Itkin the service representative! He was honest, respectful and efficient with my 330cic! Thank you More

by Jgrimner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin service
Jul 26, 2021 -

BMW of Freeport responded

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July 21, 2021

Friendly, knowledgeable, very clean and comfortable facility. Nice selection of vehicles. Felt luxurious and well taken care of. Lots of smiling employees. Good waiting areas. More

by jade.tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Jiang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

BMW of Freeport responded

Hi Jade, Thank you for your positive review. We are thrilled you had a professional, friendly, and helpful experience with us here at BMW of Freeport. We are looking forward to your next visit with us for any future automotive needs.

July 20, 2021

Came here few weeks ago with my mini for them to check AC leak and have them done NY inspection. Picked up my car the next day with broken hood latch, no NY inspection, AC problem not fixed and an invoice fo More

by Anastasiac1910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracey, Steve
Jul 22, 2021 -

BMW of Freeport responded

Hello, Thank you for sharing your feedback with us. I take your comments seriously and would appreciate the opportunity to speak with you to learn more about your recent service experience. If you would share your contact information with me, I will have a manager reach out to you to discuss this more in detail. Thank you. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com

Aug 10, 2021 -

Anastasiac1910 responded

Hello Gregg, I already spoke to the manager name Steve twice. He refused to assist me in any way. He took my email and said he'll send some paperwork, never received it. During both phone conversations manager Steve was rude and insulting. All services provided and charges were never authorized by me and Steve assured me that my authorization was not needed when they run my key to perform services I never asked for. What you do at your Freeport dealership is not only unethical, it is illegal. Further actions have been taken. I will let everyone know that your dealership makes money by taking advantage of female Mini owners. "Best" Female Mini owner

July 18, 2021

Loved working with Giannis. He’s very attentive to detail, makes you feel very comfortable and works swiftly to meet your needs. Walked out with a beautiful car and a great deal! More

by Daniaandethan@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

BMW of Freeport responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 16, 2021

He is a very nice guy. Knows what he is talking about and will try to get the vehicle you want with in a reasonable price range. Excellent customer service handling. Got a BMW X3 last weekend very happy with More

by Maheer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

BMW of Freeport responded

Thanks so much for the positive review, and for letting people know about your buying experience with us! We look forward to learning from you again, and please contact us if you ever need anything regarding your vehicle!

July 15, 2021

David went above and beyond to assist in the purchase of my 2021 BMW X1. He came in on his day off to assist us due to our scheduling conflicts. He answered all of our incessant questions and showed us ev More

by Edmee F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

BMW of Freeport responded

Hi Edmee, Thank you for taking the time to give us your feedback. We are thrilled that our team were able to work with your schedule and keep you informed to assist with your decision. Enjoy your BMW X1 and we appreciate your recommendation. Thank you for choosing BMW of Freeport and we look forward to working with you in the future.

July 12, 2021

Kevin Cunningham is my Service Advisor. As a result my vehicle gets the best care. I have never been dissatisfied or disappointed, working with Kevin.His expertize and knowledge of my car is amazing. His More

by dtmamen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cunningham-Service Advisor at BMW of Freeport 100 Cleveland Ave, Freeport, NY 11520
Jul 13, 2021 -

BMW of Freeport responded

Thank you for the 5-stars and for sharing your experience! We are glad your visit with our team at BMW of Freeport was amazing. Let us know if we can do anything else for you. Safe travels.

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